Job Description

First Choice Accounting Services – Carrum VIC

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We are a friendly and professional accounting practice working predominantly with small to medium-sized businesses.

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We are looking for a positive, proactive Receptionist / Administration Assistant who enjoys working with people and can become a key part of our team.

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This is an important client-facing role. You'll often be the first person our clients speak to, so we're looking for someone who is warm and approachable while remaining professional and confident on the phone.

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About the Role

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This is a varied reception and administration position with plenty of client interaction and day-to-day involvement with our accounting team.

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- Answering incoming calls in a friendly, confident and professional manner
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- Greeting clients and managing reception
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- Managing multiple calendars and scheduling appointments for accountants and clients
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- Responding to general client enquiries and directing more technical enquiries to the appropriate team member
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- Using ATOmate, Access Manager and Access Tax
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- Assisting with ATO-related administration and correspondence
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- Following up clients for information and documentation
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- Updating and maintaining client records
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- Managing emails, correspondence and electronic filing
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- Preparing and formatting letters and documents
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- General office administration
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- Providing day-to-day support to accountants and other team members
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About you

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More than anything,



we're looking for the right personality and attitude.

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- Positive and proactive
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- Friendly and approachable
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- Professional and confident on the phone
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- Comfortable speaking with business owners and clients
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- Highly organised and able to manage multiple calendars and appointments
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- Able to take initiative rather than waiting to be told what needs doing
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- Reliable and willing to help the team
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- Comfortable working in a busy office where priorities can change throughout the day
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- Accurate and attentive to detail
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- Qualified when dealing with confidential client information
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- Previous Experience in an Accounting Firm is essential. Experience with ATOmate, Access Manager and Access Tax will be highly regarded.
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What we offer

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You'll be joining a professional but relaxed and easy-going team where attitude, initiative and getting along with people are important.

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- A friendly and supportive working environment
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- A varied role with plenty of client interaction
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- Regular contact with small and medium business owners
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- The opportunity to take ownership of the reception and administration function
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- A stable position within an established accounting practice
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- Scope to develop the role and take on additional responsibilities over time
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If you're the sort of person who gets things done, enjoys dealing with people and brings a positive attitude to work, we'd like to hear from you.

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📌 Receptionist/Administration Assistant (City of Kingston)
🏢 First Choice Accounting Services
📍 City of Kingston