Job Description

n
- Serve as the primary IT contact and trusted technology partner for the Australian team
n
- Translate Australian business priorities into technology requirements, solution options, and delivery priorities
n
- Identify technology-driven opportunities to improve efficiency, productivity, compliance, and customer experience
n
- Build relationships with Australian stakeholders, senior leadership, global BizTX teams, and regional transformation partners
n
- Lead day-to-day IT operations and ensure availability and performance of business applications and end-user services
n
- Manage incidents, escalations, root-cause analysis, and service improvements
n
- Coordinate with global teams, vendors, outsourced support teams, and the APAC Transformation Director
n
- Perform business analysis and requirement gathering
n
- Design and implement local technology solutions
n
- Support applications, reporting, integrations, data analytics, and business systems
n
- Develop prototypes, dashboards, reports, and automation solutions
n
- Troubleshoot complex business and system issues
n
- Lead end-to-end local IT and digital transformation projects
n
- Define project scope, budget, timelines, risks, and success measures
n
- Drive project execution and benefit realisation
n
- Coordinate testing, training, and change management
n
- Develop and manage the annual local IT budget
n
- Evaluate and negotiate with technology vendors
n
- Ensure cost-effective procurement and utilisation of IT resources
n
- Monitor project and operational spending
n
- Ensure compliance with corporate IT policies and security standards
n
- Manage technology risks and business continuity planning
n
- Support audits and regulatory requirements
n
- Lead, manage, coach,



and develop the local IT team and external partners
n
- Set priorities, expectations, and ways of working
n
- Provide day-to-day leadership, performance guidance, and prioritisation support
n
- Foster accountability, collaboration, innovation, and continuous improvement
n
- Remain actively involved in detailed execution when required
n

n

Requirements

n

n
- Strong communication, stakeholder management, relationship-building, and people leadership skills
n
- Demonstrated experience leading, coaching, and developing an IT or technology team, including managing priorities, performance, and service delivery outcomes
n
- Bachelor's degree in computer engineering, Computer science, or related fields
n
- 8–12+ years of IT experience
n
- Strong background in ERP, Data & Analytics including PowerBI, System Integration, and Project Management
n
- Strong technical skills in System Integrations, Database Management, Data Warehouse and Data Analytics, mainly Microsoft SQL
n
- Capable of operating at both strategic and operational levels, with a willingness to work on detailed tasks when required
n
- Ability to engage directly with users to diagnose detailed business issues, gather requirements, and shape practical technology solutions
n




- Willingness to occasionally work outside standard Australian business hours where required to support regional and global collaboration
n
- Experience working in a multi-country, regional, or global technology environment
n
- Exposure to SAP or major ERP transformation programs
n
- Experience with Power Platform, automation, or low-code tools
n
- Experience supporting business change management, adoption, and training for technology solutions
n

n

Core Competencies

n

Demonstrates expertise in IT operations management, project execution, and stakeholder engagement, with a strong focus on technology solutions that enhance efficiency and compliance. Proven ability to lead and develop IT teams while managing vendor relationships and ensuring adherence to corporate IT policies.

n

Highest-signal resume keywords

n

n
- IT Operations Management
n
- Project Management
n
- Data Analytics
n
- System Integration
n
- Stakeholder Management
n

n

ATS Optimization Keywords

n

Hard Skills

n

n
- ERP
n
- Database Management
n
- Data Warehouse
n
- Microsoft SQL
n
- PowerBI
n
- Business Analysis
n
- Automation Solutions
n
- Change Management
n
- Prototyping
n
- Reporting
n

n

Soft Skills

n

n
- Communication
n
- Relationship-Building
n
- People Leadership
n
- Collaboration
n
- Coaching
n

n

Certifications & Qualifications

n

n
- Bachelor's Degree in Computer Engineering
n
- Bachelor's Degree in Computer Science
n

n

Industry Keywords

n

n
- Technology Transformation
n
- Compliance
n
- Business Continuity Planning
n
- Multi-Country Technology Setting
n
- SAP
n

n

Tools & Technologies

n

n
- Power Platform
n
- Low-Code Tools
n
- Business Applications
n
- End-User Services
n
- Data Analytics Tools
n

n

#J-18808-Ljbffr

📌 BizTx Manager (Williamstown)
🏢 Jobtailor
📍 Williamstown