Are you someone who loves variety, enjoys helping people, and thrives in a friendly, supportive environment? We're a growing wholesale business in Melbourne's South‐Eastern suburbs, supplying products to trade and industry customers — and we're looking for a warm, organised Customer & Admin Coordinator to join our team.
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This is a role where you'll be appreciated, trusted, and supported. If you enjoy being the person who keeps things running smoothly, you'll fit right in.
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About the Role
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You'll be the first point of contact for our customers and suppliers, helping with orders, accounts tasks, and general office support. No two days are the same — you'll be answering calls, processing invoices, preparing payments, posting simple social media updates, and keeping the office humming.
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We're flexible with hours and happy to offer full‐time or part‐time arrangements for the right person. The role is office‐based.
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What You'll Do
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- Assist with day‐to‐day office tasks and general admin
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- Process customer orders and supplier purchase orders
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- Handle accounts receivable, supplier invoices, and payment processing
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- Answer phones and greet visitors with a friendly,
professional attitude
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- Prepare documents, update records, and maintain organised systems
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- Create simple social media posts and assist with email communication
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- Work closely with our directors and field team to support daily operations
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What You'll Bring
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- Strong organisational skills and attention to detail
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- Friendly communication and customer service skills
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- Experience in admin or accounts (preferred but not essential)
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- Ability to juggle multiple tasks without losing your smile
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- Confidence using email, spreadsheets, and basic accounting software
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- A positive attitude and willingness to learn
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What We Offer
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- A supportive working workplace where your contribution is genuinely valued
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- Opportunities for professional and personal growth as you learn more about our exciting business and grow with us
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- A fun workplace where a sense of humour is compulsory and the jokes are bad
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- The chance to make a genuine impact in a growing business that appreciates what you bring every single day
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