- Conducts personalised one-on-one private styling sessions.
- Goes above and beyond to ensure an exceptional service experience.
- Maintains flawless personal presentation and possesses impeccable people skills.
- Strives to surpass monthly individual and team sales goals.
- Holds a reputation for being industry leaders in personalised and friendly VIP service.
- Accurately takes individual measurements and elevates looks with our exquisite range of accessories.
- Effectively multitasks between appointments, following up with brides via email and phone, using an iPad, and showcasing strong administration skills.
- Commits to acquiring extensive product knowledge, demonstrating a high standard of dedication and work ethic.
- Acts as the face of our brand, serving as brand ambassadors while wearing our beautiful products in the boutique.
Requirements
- Prior sales experience with a strong emphasis on customer service.
- Proven track record of achieving excellent sales results and surpassing KPIs.
- Ability to work both independently and collaboratively within a team to attain targeted results.
- Exceptional presentation and communication skills, both written and verbal.
- Capacity to establish and nurture solid relationships throughout the customer journey.
- Quick learner with the ability to absorb information across a diverse and high-quality product range.
- Strong work ethic with excellent multitasking skills.
- Unwavering commitment to the highest standards of attention to detail.
- Intermediate to advanced administration skills.
- Proficiency in using an iPad, MS Office, and data entry (e.g., NetSuite experience is advantageous).
- Availability to work on weekends, as our peak times occur during these periods.
- Alignment with the Grace Loves Lace Mission and Values.
Core Competencies
Demonstrates exceptional customer service and sales capabilities, with a strong focus on building relationships and achieving sales targets. Proficient in multitasking and administration, while maintaining a high standard of personal presentation and product knowledge.
Highest-signal resume keywords
- Sales Experience
- Customer Service Excellence
- Strong Communication Skills
- Multitasking Ability
- Product Knowledge