Job Description

SIL - Disability Support Worker (Supported Independent Living)

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Fortnightly Monday to Sunday 24/7 roster

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Booking types: Mornings, Afternoons, Sleepovers and Wakeovers available

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About the Role

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As a Supported Independent Living (SIL) Disability Support Worker at What Ability, you will primarily support participants within their homes, providing consistent, structured, and person-centred support in shared living environments.

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This role is goal and outcomes focused, supporting participants to build independence, develop daily living skills, and work towards their individual NDIS goals within a secure, stable, and respectful home.

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You may also support participants with planned community access, where it aligns with individual goals and support plans.

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At all times, your core responsibility is to uphold the safety, dignity, rights, and well-being of the people you support.

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Where You'll Work

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Supported Independent Living (SIL) Homes

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- Shared living environments
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- Predictable routines and structured shifts
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- Long-term participant support
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- Some community access bookings may be required where applicable with participant goals
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What You'll Be Responsible For

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- Supporting daily living and independence: assist with personal routines, encourage skill-building, and maintain predictable, emotionally safe environments with a focus on active support.
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- Providing personal care: supporting hygiene, dressing, mobility, and toileting while upholding dignity, consent, privacy, and cultural preferences.
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- Health and medication support: Health and Wellbeing management including allied health reviews, medication management and escalating concerns as needed.
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- Behaviour support:



implement Behaviour Support Plans using proactive, least-restrictive strategies; recognise early signs of escalation and respond calmly to distress or crisis.
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- Shared living and house dynamics: support respectful interactions between housemates, uphold house rules and safety standards, and prevent conflict or exploitation.
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- Community participation and activity support: facilitate engaging, safe, and inclusive activities aligned to participant goals; adapt in real time to ability, energy, sensory needs and risk.
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- Transport and logistics: safely transport participants to and from activities or appointments, manage schedules and time effectively, and ensure participants arrive safely.
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- Monitoring wellbeing and risk: actively observe participants for changes in mood, behaviour, health or fatigue, manage risks, and follow emergency procedures.
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- Documentation and reporting: review support plans, complete accurate progress and incident reports, and ensure records are uploaded in a timely manner.
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- Communication and professionalism: liaise respectfully with participants, families, guardians and colleagues; represent What Ability positively in the community; collaborate effectively with other staff.
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This Role Is For You If You:

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- Can balance fun and connection with structure, safety and accountability
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- Stay calm and capable in challenging or unpredictable situations
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- Take compliance, documentation and duty of care seriously
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- You are reliable, honest and authentic at all times
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- You are youthful and energetic. We seek individuals who are vibrant, enthusiastic, and passionate about making a difference in the lives of people with disabilities
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- Applicants must be at least 18 years of age to be considered for this position
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- Want to help raise the standard of disability support
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What You Need to Apply

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To be considered for this role, you must hold:

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- A valid Police Check (within the last 2 years)
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- State-specific Working With Children Check (WWCC)
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- First Aid and CPR certification
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- Current valid driver's licence and roadworthy vehicle.
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- Minimum of 1-2 years experience in disability support services
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- Valid Australian work rights or appropriate work visa
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Onboarding and Training

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If successful in your interview, you will be guided through our onboarding program to gain the following qualifications and certifications prior to commencing your employment:

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NDIS Modules

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- Supporting Safe, Enjoyable Meals
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- Medication Assistance Certification
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- Hand Hygiene and Personal Protective Equipment (PPE) certification
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About What Ability

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What Ability is an NDIS registered disability service provider, operating across four states in Australia. We pride ourselves on creating engaging and fun experiences in disability support.

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With a national team of over 800 support workers, including professional and semi-professional athletes, we are committed to empowering individuals with disabilities to live their best lives by putting happiness first.

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📌 SIL - Disability Support Worker (Supported Independent Living) (Hatfield)
🏢 What Ability
📍 Hatfield