Global Technology Solutions Pty Ltd – Crows Nest NSW
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Global Technology Solutions is seeking an enthusiastic Microsoft Support Person who is eager to learn, be mentored, and grow their IT career. In this role, you'll gain hands‐on experience across a wide range of technologies.
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Key responsibilities
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- Troubleshoot IT issues using proven troubleshooting skills
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- Deliver customer-focused support with solid communication and problem-solving abilities
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- Work independently, multitask, and maintain goal-oriented approach
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About you
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- 2+ years supporting Microsoft platforms (desktop/user support)
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- Solid understanding of networking principles
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- Customer-focused with strong communication and problem-solving abilities
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- Ability to work independently, multitask, and be goal-oriented
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- Current driver's licence and vehicle
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- Australian residency
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- Experience with AI tools, Microsoft Co-pilot Studio, and programming skills are a bonus
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About us
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Global Technology Solutions (est. 1999) is a growing IT services company delivering secure Data, VoIP, Cloud & AI solutions nationwide. We may be small, but we're involved in big projects – providing leading-edge technology to help our clients succeed.
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- Permanent parking in the heart of Crows Nest (cafés on your doorstep!)
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- Performance bonuses & recognition
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- Exposure to a broad range of IT technologies & Platforms.
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- Mentoring and training to advance your career (IT Manager, Solutions Architect, Analyst, or Engineer pathways)
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📌 IT support and Helpdesk Person (New South Wales)
🏢 Global Technology Solutions
📍 New South Wales
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