The City of Monash is seeking a Customer Experience Lead to drive the development and implementation of customer strategy across the organisation. You will ensure customer insights inform service planning and decision-making, delivering more responsive and effective services through cross-organisational improvement initiatives.
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This permanent full-time role requires a degree in a relevant discipline, strong leadership, and the ability to influence diverse stakeholders to deliver customer-focused
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📌 Customer Experience Strategy Lead (Yallourn)
🏢 City Of Monash
📍 Yallourn
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