Job Description

Ambrose Construct Group is seeking an experienced and detail-oriented Escape of Liquid Decline Supervisor to join our team. Reporting to the National Make Safe Leader, you will play a key role in rapidly assessing claims, identifying potential policy exclusions, and delivering high-quality reporting to insurers to support timely claim decisions.

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About the Role

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- Identify and assess claims that may fall outside policy coverage
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- Conduct virtual assessments and coordinate trades to gather evidence
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- Prepare clear, accurate insurer reports and causation assessments
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- Work closely with Claims, Make Safe, and Head Office teams to ensure timely outcomes
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- Maintain strong communication with customers, insurers, and internal stakeholders
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- Update internal and insurer systems and ensure all documentation is accurate
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- Drive efficient claim outcomes while delivering exceptional customer service
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About You

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- Experience in insurance, claims, construction, restoration, or a related field
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- Solid analytical and problem-solving skills
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- Excellent communication and stakeholder management abilities
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- The ability to prioritise competing deadlines in a fast-paced setting
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- A high level of attention to detail and accuracy
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- Knowledge of building practices, OH&S; requirements, and construction standards (preferred)
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- A positive, professional, and customer-focused approach
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What Ambrose Construct Group can offer

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- A supportive, safe, and encouraging workplace culture with a passionate team who are proud of their work.
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- A competitive remuneration package based on your experience level.
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- Access to our Employee Assistance Program.
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- A Referral program that awards you with $2000 for referring a successful candidate, so you can be rewarded for supporting your team's growth.
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- A seamless induction, professional development and learning opportunities.
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- Modern office facilities and resources.
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- Staff morale and engagement initiatives such as fortnightly morning tea and monthly BBQ.
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Ambrose Construct Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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Please note: Only short-listed applicants will be contacted.

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📌 EOL Desktop Assessor (Queensland)
🏢 Ambrose Construct Group
📍 Queensland