Fusion5 in Australia is seeking an attentive IT support skilled to be the first point of contact for customers, providing frontline assistance via phone, email and portals, triaging incidents and guiding users through resolutions.
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You will work with Microsoft 365, Windows environments and modern identity tools, maintaining tickets from initial logging to closure while keeping customers informed and aiming for first-contact fixes.
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📌 Frontline IT Support Specialist | Microsoft 365 & Cloud (South Australia)
🏢 Fusion5
📍 South Australia
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