Be part of a company that truly appreciates vet nurses! Experience work-life balance, comprehensive paid training, additional leave benefits, fantastic perks, and job security within an expanding, employee-centered organisation. Create positive change without the burnout!

Your Role (That You'll Actually Enjoy!):

- Assist pet families with care guidance and insurance claims processing, applying your veterinary expertise to evaluate medical records and make informed, caring decisions
- Manage email correspondence and phone conversations with understanding, ensuring seamless operations
- Work alongside passionate animal advocates and become the compassionate core of every customer interaction
- Maintain a healthy 37.5-hour work schedule, Monday–Friday from 8:00am–5:00pm (rotating schedule)

Professional Development:

- Continuous guidance and mentorship to support your success

Perfect Match If You Possess:

- Veterinary Nurse or Practice Manager credentials (plus practical clinic background)
- Patient, understanding nature with genuine passion for helping others




- Excellent attention to detail and confident decision-making abilities
- Outstanding written and spoken communication talents
- Cooperative spirit with an optimistic, proactive mindset
- Exceptional multitasking capabilities in dynamic environments

Benefits That Matter:

- Personal 'Me Day' and Volunteer Leave — prioritising your wellbeing
- Savings on healthcare, travel, fitness memberships & much more
- Workplace culture that honors achievements through team gatherings & celebrations
- Meaningful work supporting animals and their devoted families daily
- Encouraging environment where you're appreciated — not just another employee
- Attractive salary range of $68,000–$73,000 including superannuation for financial stability

NB: All candidates who meet our client’s shortlist requirements will be contacted. Know someone who would also thrive in the opportunities we have available? Please forward along to them. Thanks!

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📌 Vet Nurse - Customer Resolution (Queensland)
🏢 S8
📍 Queensland