Job Description

Food and Beverage/Gaming Attendants | Shamrock Hotel

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Love great hospitality and enjoy working in a fast-paced local pub?

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Shamrock Hotel is looking for Food & Beverage and Gaming Attendants to join its Mackay team.

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We have opportunities across food and beverage service, gaming & TAB. Depending on your experience and the needs of the venue, you may work primarily in one area or across several.

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Why You'll Enjoy Working Here

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- Join a well-known Mackay local with loyal regulars and plenty of personality
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- Be part of an exciting period, with a brand-new kitchen opening
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- Potential to build experience across different areas of the venue
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- Pick up flexible shifts with opportunities for additional hours
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- Enjoy 40% off food and drinks plus 10% off bottle shop purchases
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- Access future opportunities across more than 50 Redcape venues
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What You'll Do

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- Deliver relaxed, friendly service to locals and visitors
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- Serve food and drinks across the bar and bistro
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- Assist customers in the gaming room and TAB
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- Follow RSA, gaming and venue-compliance requirements
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- Keep service areas clean, stocked and ready
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- Support your teammates through busy shifts
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What We're Looking For

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- A positive team player with a genuine passion for customer service
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- Confidence working with people in a quick-paced environment
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- Hospitality experience is helpful, but not essential
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- Current QLD RSA and RSG (or willingness to obtain before commencing)
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- Availability across weekdays, nights, weekends and public holidays
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- Previous gaming and/or Keno experience is highly regarded, but full training will be provided for the right person
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About Shamrock Hotel Motel

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The Shamrock Hotel is a regional icon in Mackay, serving a hardworking community and matching its energy. It's a full-service pub in a city that knows how to support a good local, and the team reflects that: capable, genuine and proud of what they do.

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If you're looking for a hospitality career in regional Queensland at a venue with real character and a community that values it, Shamrock offers a rewarding place to work and grow.

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About Redcape Hospitality

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At Redcape Hospitality, every role matters, whether you're on the floor, behind the bar, in the kitchen or supporting the operation behind the scenes.

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We believe great hospitality comes from people who look out for each other, take pride in what they do and work together to create memorable experiences for customers and teammates alike.

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📌 Food and Beverage/Gaming Attendants | Shamrock Hotel (Mackay)
🏢 Redcape Hotel Group
📍 Mackay