Strategic Client Services & Delivery Manager (Queensland)

Strategic Client Services & Delivery Manager (Queensland)

28 Aug
|
Idea 11
|
Queensland

28 Aug

Idea 11

Queensland

Idea 11 is seeking a Service Delivery Manager to own the day-to-day relationship for a portfolio of managed services clients. You will be the trusted advisor, escalation point, and the driver of delivery excellence.

You will work with Head of Customer Success, Account Executives and engineering to ensure SLAs are met, manage delivery risk, and identify value-adding opportunities. Brisbane-based with adaptable WFH options; strong ITIL and MSP experience are essential.

#J-18808-Ljbffr

📌 Strategic Client Services & Delivery Manager (Queensland)
🏢 Idea 11
📍 Queensland

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