Job Description

T42 Electrical & Air Conditioning Pty Ltd
n Worongary, Gold Coast – relocating to Burleigh
n Full-time | Monday to Friday | 9:00am–5:30pm
n $65,000 - $80,000 + superannuation – salary

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Join a growing Gold Coast trade-services business

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T42 Electrical & Air Conditioning is looking for an organised, proactive and dependable Business Administration Coordinator to join our friendly team.

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This is an important position responsible for keeping our accounts, payroll administration, employee records, quotes and general business administration running smoothly.

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By taking ownership of these tasks, you will allow our customer service team to focus on delivering an excellent customer experience and our scheduling team to focus on coordinating our technicians.

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Our office is currently located in Worongary and will be relocating to Burleigh in the future.

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About the role

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Your responsibilities will include:

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Business and operational support

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- Provide backup support to our customer service and scheduling teams
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- Assist with phone overflow and scheduling during busy periods or team leave
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- Process compliance certificates and job documentation
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- Maintain accurate ServiceM8 records and filing
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- Manage supplier documentation and general office paperwork
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- Help ensure T42's customer communication standards are consistently maintained
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Accounts and invoice administration

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- Follow up outstanding invoices and customer accounts
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- Send payment reminders and account statements
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- Record customer payment communication
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- Escalate overdue accounts when required
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- Complete invoice reconciliation through Burdi
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- Assist with billing and invoice reconciliation in Xero
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Quote administration

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- Follow up outstanding quotes
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- Maintain and manage the quote follow-up pipeline
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- Process accepted quotes
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- Confirm customer deposits where required
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- Direct technical quote questions to the appropriate manager or technician
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- Maintain clear and professional communication with customers
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Payroll and employee administration

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- Review employee timesheets
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- Prepare payroll information
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- Manage leave entry and general payroll administration
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- Maintain payroll records, allowances and employee files
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- File employment contracts and employee documentation
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- Track employee licence and qualification expiry dates
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- Maintain training records
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- Complete onboarding and offboarding paperwork
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- Set up current employees in ServiceM8, Xero and Burdi reporting
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- Coordinate uniform and PPE administration
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About you

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- You will be a great fit for this role if you are: Highly organised with strong attention to detail
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- Confident managing multiple administrative priorities
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- Reliable, accountable and comfortable taking ownership of your responsibilities
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- Professional and friendly when communicating with customers and team members
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- Experienced in accounts administration, payroll support or general business administration
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- Comfortable learning current systems and processes
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- Able to work independently while contributing to a supportive team
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- Confident handling private employee and financial information
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- Experience within an electrical, air-conditioning, construction or trade-services business would be highly regarded but is not essential.
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- Experience with a job management or scheduling system, Xero, Burdi, payroll administration, or accounts receivable is also preferred; however, training will be provided to the right person.
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Full-time, stable Monday-to-Friday position

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Friendly and supportive team setting

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Competitive salary of $65,000–$80,000 plus superannuation (depending on experience)

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An opportunity to take ownership of an important position

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Work with a growing Gold Coast electrical and air-conditioning business

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Ongoing opportunities to learn and develop as the company grows

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Future office relocation to Burleigh

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About T42

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T42 Electrical & Air Conditioning is a growing Gold Coast business providing high-quality electrical and air-conditioning services.

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We pride ourselves on excellent workmanship, strong customer communication and creating a positive, supportive workplace for our team. We are continuing to strengthen our systems and internal structure, making this an exciting time to join the business.

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📌 Business Administration Coordinator (City of Gold Coast)
🏢 @
📍 City of Gold Coast