Job Description

Norco is Australia's oldest and largest dairy co-operative, with more than 130 years of hands-on experience in Australian dairy and agriculture. Proudly 100% Australian farmer-owned, we're built from the ground up by the people who work the land.

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Norco AgriSolutions has been serving customers since 1948 with 26 stores across NSW and QLD, two stockfeed mills and an in-house commodity trading team. We are proud to provide our customers with competitive, convenient and trusted business solutions that help add value to their businesses.

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About The Role

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We are seeking a motivated and hands-on individual with strong customer service, operational and leadership capabilities to join our Wauchope team as Assistant Store Manager.

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This is a key leadership role within the store. Working closely with the Store Manager, you will help drive store performance, develop team capability and deliver an exceptional customer experience.

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You will lead by example, support day-to-day operations and provide strong leadership to ensure the store continues to operate successfully in a fast-paced retail environment.

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As a trusted part of the local community, our Wauchope store plays an important role supporting a diverse range of customers across the region. You'll be joining a supportive team environment where you can make a genuine contribution to both the store's success and the local community.

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This role is ideal for someone looking to take the next step in their career, further develop their leadership skills and build a long-term future with Norco.

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In This Role, You Will:

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- Lead by example to deliver exceptional customer service and support customers with practical solutions.
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- Support the Store Manager in driving store performance and achieving operational objectives.
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- Provide day-to-day leadership, coaching and support to team members.
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- Foster a positive, safe and collaborative team culture.
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- Support inventory management activities including stock receipting, replenishment and stocktakes.
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- Maintain high standards of merchandising, store presentation and customer experience.
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- Support the effective day-to-day operation of the store, ensuring stock availability, operational efficiency and strong customer outcomes.
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- Build strong relationships with customers and support Norco's connection to the local community.
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- Champion safe work practices and ensure compliance with company policies and procedures.
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To Be Successful, You Will Demonstrate:

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- Leadership experience in a retail, agricultural or customer-facing environment.
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- Ability to motivate, coach and develop team members.
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- Strong operational and organisational skills, with the ability to manage competing priorities.
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- Strong communication and relationship-building skills.
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- A customer-focused approach and sound commercial awareness.
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- Experience with inventory management, stock control and cash handling processes.
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- Strong commitment to workplace safety.
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- Current and valid driver's licence (essential).
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- Forklift licence (or willingness to obtain).
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- Relevant qualification in business, retail, agriculture or a related field (desirable but not essential).
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- Interest in agriculture, rural products or regional communities would be highly regarded.
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- Positive attitude, strong work ethic and hands-on approach.
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Why Join Us?

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- Grow your leadership skills and play a key role in the success of the Wauchope store.
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- Enjoy a diverse role with a mix of leadership, customer service, sales and operational responsibilities.
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- Be part of a supportive and cooperative team setting.
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- Build meaningful relationships with customers and the local community.
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- Join something different: Be part of a 100% Australian farmer-owned co-operative that has proudly supported farmers, regional communities and Australian agriculture for more than 130 years.
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- Grow with us: We invest in our people through ongoing learning, career development and supportive leadership.
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- Enjoy competitive remuneration and great benefits including: Staff discounts, Fitness Passport, EAP support, paid parental leave, leadership development opportunities, employee recognition and reward programs, novated leasing and purchased leave.
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At Norco, we are committed to a diverse and inclusive workforce to create better outcomes for all.

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Posted Date15 Aug 2026

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Job TypeFull Time

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Salary Competitive remuneration + benefits + career development opportunities

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📌 Assistant Store Manager (Port Macquarie-Hastings Council)
🏢 Norco
📍 Port Macquarie-Hastings Council