Infotrust is looking for an experienced L3 Senior Engineer to join our Service Delivery team in Sydney.
This is a hands‑on role for an engineer who enjoys solving complex technical problems, working directly with customers and taking ownership through to resolution. You’ll support a range of customer environments, lead advanced escalations and contribute to project delivery and ongoing platform improvements.
The Role
- Resolve complex Azure, infrastructure and networking incidents
- Support, maintain and optimise customer Azure environments
- Deliver customer‑facing infrastructure and cloud projects
- Lead escalations from L1 and L2 engineers
- Identify opportunities for automation and operational improvement
- Contribute technical guidance and knowledge across the engineering team
- Collaborate with internal Service Delivery and Cyber Security teams
Skills and Experience
- Strong Azure and systems engineering experience
- Broad capability across infrastructure, cloud, networking and virtualisation
- Experience supporting complex customer environments within an MSP or managed services provider
- Advanced troubleshooting and problem‑solving skills
- Experience with Microsoft technologies, backup and infrastructure platforms
- Strong communication skills and confidence working directly with customers
- A practical, accountable approach to delivering technical outcomes
Why Infotrust?
Infotrust is an ASX-listed, cyber‑first technology company delivering managed technology, cyber security, consulting and advisory services across Australia.
You’ll join a technically capable engineering environment where ownership, collaboration and continuous improvement are valued. The role offers variety, customer exposure and the chance to work across modern cloud and infrastructure environments.
If you’re an experienced L3 Engineer looking for greater technical ownership and variety, we’d love to hear from you.
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📌 Senior Support Engineer (New South Wales)
🏢 InfoTrust
📍 New South Wales
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