n
- Lead the end-to-end Salesforce Agentforce implementation
n
- Develop and manage project plans, roadmaps, milestones and delivery schedules
n
- Coordinate business, technology, Salesforce and implementation partner activities
n
- Manage project scope, budgets, resources and delivery forecasts
n
- Identify and manage risks, issues, dependencies and delivery blockers
n
- Establish project governance and provide clear reporting to senior stakeholders
n
- Coordinate requirements, solution design, testing, deployment and transition to BAU
n
- Manage third-party vendors and implementation partners
n
- Drive business readiness, change and adoption activities
n
- Facilitate steering committees, workshops and key project forums
n
- Ensure delivery remains aligned with agreed business outcomes and benefits
n
n
About You
n
You'll be an accomplished technology Project Manager with experience delivering complex enterprise transformation programs. Ideally, you'll bring:
n
n
- Robust Salesforce implementation or transformation experience
n
- Demonstrated delivery of large-scale technology projects
n
- Experience working across complex enterprise environments
n
- Strong stakeholder and executive management skills
n
- Experience managing systems integrators and technology vendors
n
- Excellent project governance, planning, financial and risk management capabilities
n
- Experience across Agile, Waterfall and/or hybrid delivery environments
n
- Exposure to Salesforce Agentforce, AI, automation, Service Cloud or CRM transformation would be highly regarded
n