Job Description

Customer Service Representative (Driver)

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Deliver Quality Cars. Represent Compass. Help Keep Customers Moving.

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We're looking for reliable, customer-focused drivers to join our team. You'll deliver and collect vehicles, ensure they're spotless, and create a excellent handover experience — all while helping customers get back on the road after an accident.

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About Compass

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Since 2001, Compass has been the market leader in accident replacement vehicles. Our mission is simple:Reduce the Inconveniencefor customers, clients, and each other. We achieve this through genuine care, teamwork, and a commitment to doing things better.

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We live our values every day:

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- Care & Passion – to deliver outstanding service the way we'd want to be treated
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- Courage – to be empowered and make informed decisions
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- Can Do – a proactive mindset focused on solving problems and improving
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- Trust – to be counted on to do the right thing in all relationships
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What You'll Be Doing

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You'll play an important role in delivering clean, well-prepared vehicles and creating a seamless experience for our customers. Your responsibilities will include:

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- Drivingvehicles to and from customer locations using GPS and traffic apps
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- Delivering, collecting, washing, and preparingvehiclespercompany procedures and standards
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- Conductingvehicle inspections and reportingfaults, damage, or maintenance requirements
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- Followingsafety, traffic, and vehicle care protocolsWorkingwith your branch team to support daily schedules and customer needs
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What You'll Bring

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- A strong focus on customer service — any industry experience welcome
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- Good communication, reliability, and team spirit
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- Physically fit and able to wash, clean, and move vehicles safely
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- Well-presented and professional in appearance
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- Confident using mobile devices or tablets for basic data entry
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- Previous driving or vehicle-handling experience is a bonus, not require
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Why Join Compass

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Working at Compass means being part of a supportive team where your contribution is valued, and your development is supported. You'll also enjoy a range of benefits, including:

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- Career development – many of our team membersadvancedinto senior roles across the business
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- 12 weeks paid parental leave
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- Access to the Employee Assistance Program (EAP) – confidential support whenneeded
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- Make a Difference Leave – one paid day per year to support a community cause
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- Learning and development days to support your growth
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- Team-building events and activities to strengthen connection and culture
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- Exclusive discounts and offers through our business and HR partners
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We value diversity and encourage applications from people of all backgrounds.

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📌 Customer Service Representative (Driver) (Yallourn)
🏢 Compasscorp
📍 Yallourn