We are recruiting a Shipping Manager to be based at our Spring Hill office on a permanent, full-time basis.
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Responsibilities include (but are not limited to)
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- Leadership & Team Managementn n
- Manage, mentor, and develop the Shipping Officer team, including performance management and training.
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- Establish priorities and workflows to ensure timely and accurate processing of shipping orders.
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- Act as an escalation point for complex shipping issues and customer matters.
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- Operational Oversightn
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- Oversee shipping arrangements, coordinating with shipping lines, transport companies, rendering plants, and customers.
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- Ensure accurate entry of shipping and vessel data in the database.
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- Supervise order processing and allocation to packing sites.
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- Monitor production levels to ensure timely processing of shipping orders, allocations, and instructions.
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- Monitor and drive continuous improvement of freight operations across all regions.
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- Manage relationships with key shipping lines, transport providers, and logistics partners.
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- Report shipping performance, costs, and issues to senior management.
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About you
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- Previous experience in shipping, export documentation, or logistics leadership or supervisory roles is essential.
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- Proven experience leading or supervising teams, with robust people management skills.
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- Exceptional customer service and stakeholder management skills
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- Ability to perform well under pressure and make sound decisions in a fast-paced environment.
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- Ability to maintain high accuracy while managing competing priorities.
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- Excellent time management, organizational, and multitasking skills.
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- Strong administrative, logistics, and data entry skills.
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- Ability to work independently and lead a team.
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Benefits include (but are not limited to)
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- As part of the Swift team, you will be eligible for an annual bonus program.
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- Modern CBD office location with convenient public transport options.
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- Discounted meat products
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- Retail discounts with national partners
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- Health insurance discounts on Bupa Health and Medibank Private
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