Job Description

Learning and Development Lead - Technical

n

At WISE, we believe in empowering people and creating inclusive workplaces. As a certified Inclusive Employer 2024/2025, we offer a supportive, purpose-driven culture where your technical expertise directly helps transform lives.

n

Perks of Joining WISE:

n

n
- Competitive Salary + NFP Salary Packaging: Maximise your take-home pay with generous Not-for-Profit tax benefits.
n
- Work-Life Balance: 4 Wellness Days per year (1 every quarter) plus the opportunity to purchase additional annual leave.
n
- Health & Wellbeing: Access to various health initiatives, lifestyle benefits, and retail discounts through Flare.
n
- Tools for Success: Fully equipped with an iPhone and laptop provided.
n
- Career & Capability Growth: Be part of an innovative team embracing emerging learning technologies, AI, and digital design tools.
n

n

A Day in the Role Involves...

n

As the Learning and Development Lead (Technical), you will spearhead the technical design, development, and delivery of contemporary learning solutions across WISE. Reporting to the General Manager – Learning and Development, you will play a pivotal role in elevating the digital learning capabilities of our workforce.

n

Your core responsibilities include:

n

n
- Technical Program Development: Conducting Training Needs Analyses (TNA) to identify capability gaps, applying instructional design principles, and building modern, multi-platform training plans aligned with organisational goals.
n
- Digital Content Creation & e-Learning Authoring: Designing and developing engaging e-learning modules, video content, and interactive resources using Storyline 360, Rise 360, Vyond, and Canva.
n
- LMS Administration & Publishing:



Publishing SCORM-compliant content to our Learning Management System, managing completion records, and using Learning Analytics to track engagement and outcomes.
n
- Facilitation & Coaching: Facilitating interactive technical training sessions, workshops, and providing 1-on-1 coaching across various divisions.
n
- Stakeholder Engagement: Collaborating cross-functionally with internal teams to customize programs and align learning strategies with best-practice service delivery.
n

n

To Be Considered, You Must Have:

n

Essential Technical & Qualified Experience:

n

n
- 3+ years' experience in instructional design, e-learning content development, and technical training delivery.
n
- Strong proficiency with e-learning authoring tools (Articulate Storyline 360, Rise 360, Vyond, Canva) and LMS administration.
n
- Demonstrated experience with SCORM publishing, video editing, and using learning analytics to monitor program success.
n
- Practical understanding of Accessibility Standards in digital learning design.
n
- Excellent facilitation, communication, and stakeholder engagement skills.
n
- Ability to travel to WISE offices nationally as needed.
n

n

Mandatory Requirements:

n

n
- Full Australian working rights.
n
- Willingness to undergo a National Police Check and ability to pass a Working with Children Check.
n
- Willingness to complete a pre-employment assessment.
n

n





WISE Organizational Attributes:

n

You embody our core values:

n

n
- Customer Centricity – Putting the customer at the heart of every solution.
n
- Curiosity & Growth Mindset – Constantly seeking ways to evolve, learn, and innovate.
n
- Resilience & Adaptability – Thriving in changing environments and turning challenges into opportunities.
n
- Creativity – Solving complex problems through collaboration and fresh ideas.
n

n

About WISE...

n

At WISE, our work focusses on reducing disadvantage and overcoming challenges so more people can earn, learn, and live well.

n

As Australia's largest not-for-profit employment services provider, we deliver government-funded programs including Inclusive Employment Australia and Workforce Australia, offering free, tailored support to eligible job seekers and employers.

n

Our commitment extends beyond finding work — we provide training and upskilling, social and community connections, coaching and counselling, and create supported employment opportunities for people living with disability through our three social enterprises.

n

For more than 30 years, WISE has helped individuals shape their own futures — creating lasting, positive change for themselves and their communities.

n

Visit our website to learn more about WISE.

n

We Are Inclusive!

n

WISE is proudly recognised by the Diversity Council Australia as an "Inclusive Employer 2024/2025". We actively encourage and welcome applications from culturally and linguistically diverse backgrounds, people with disability, members of the LGBTIQA+ community, and Aboriginal and/or Torres Strait Islander candidates.

n

#J-18808-Ljbffr

📌 Learning and Development Lead - Technical (Victoria)
🏢 Wise Employment
📍 Victoria