Infosys is seeking a ServiceNow ITOM Lead to drive end-to-end ITOM delivery across Discovery, CMDB, and orchestration. You will design and implement scalable ITOM solutions, ensure CMDB health, and integrate monitoring tools across AWS/Azure/GCP. The role requires 7+ years of ITOM and robust scripting with API experience.
You will mentor teams, align with infra/cloud/DevOps, and support a hybrid work model. CSA certification is mandatory, with preferred ITOM certifications.
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📌 ServiceNow ITOM Lead - Hybrid, Global Impact (City of Sydney)
🏢 Infosys
📍 City of Sydney
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