- Demonstrated experience with enterprise CRM platforms such as Salesforce .
- Ability to design and integrate CRM solutions to support business processes and customer engagement.
- Demonstrated ability to effectively manage vendors, delivery partners, and business stakeholders.
- Strong communication, negotiation, and relationship management skills to ensure successful project outcomes.
- Proven experience preparing and presenting solution designs, architecture artefacts, and recommendations to governance forums.
- Experience supporting and contributing to internal assurance and compliance activities, including:
- Cyber Security Assessments
- Records Management Assessments
- Privacy Impact Assessments (PIA)
- Solid experience in Oracle database design, implementation, optimisation, and migration.
- Knowledge of database modernisation and migration best practices.
- Experience defining and implementing data architecture solutions, including data modelling, integration, governance, and analytics platforms.
- Understanding of data management principles and data-driven decision-making capabilities.
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📌 Salesforce Architect (City of Sydney)
🏢 FR Consultancy
📍 City of Sydney
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