Job Description

Petstock Vet – Lower Plenty Veterinary Clinic

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Are you the kind of person who stops to pet every dog on the street? Do you speak fluent "Meow" and understand the subtle art of the puppy-dog gaze? If you have top-tier human skills and a massive heart for animals, we want you on our front line!

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Job Opportunity

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We are looking for a bubbly, organised, and unflappable Veterinary Receptionist to join our team, on a part time basis.

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Working Hours

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The role offers an ongoing Monday and Wednesday (9am-5pm), with the possibility of occasional extra shifts.

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Responsibilities

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- Are available to work Monday and Wednesday, 9am-5pm.
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- Have experience in customer service (bonus points if that has been within a veterinary clinic)
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- Be the face (and voice) of our practice, helping both two-legged and four-legged clients feel welcome.
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- Have stellar communication skills and a positive, empathetic attitude.
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- We love a team player!
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- Have the ability to stay calm and organised when things get busy.
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- Are computer savvy with good attention to detail.
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- Roll out the red carpet for pets and their humans.
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- Answer phones with a smile they can actually hear.
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- Manage appointments like a scheduling wizard.
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- Comfort nervous pets (and sometimes nervous owners).
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- Process payments and handle basic administration.
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- Have a genuine love for animals and their well-being.
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Benefits

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- A warm, supportive, and pet-loving team environment.
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- An existing team that is passionate about excellent patient care and providing professional support to our clientele.
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- To work front of house of a purpose built veterinary clinic, with all the bells and whistles.
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- The ability to grow and learn in an exciting and interesting role.
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- No after hours, on-call,



Sundays or Public Holidays.
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Perks

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- Paid parental leave.
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- Significant Team member, family & pet discounts across Petstock Group & Woolworth's reward programs.
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- Access to the Petstock Group's Employee Assistance Program (Health & wellbeing support).
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Petstock Vet has established itself as an industry leader with a focus on delivering innovative patient care whilst providing a work environment where our team are valued for the experience & skill set, they bring.

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Our diversity makes us better...we are a diverse team with varying strengths and an inclusive organisation, committed to providing equal opportunities for all. We encourage applications from people of diverse backgrounds who wish to be part of a culture where everyone can proudly be themselves.

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As an inspired member of the Petstock Group, where we are inspired by pets to grow as people, we have established ourselves as industry leaders with a focus on delivering world class, innovative patient care & providing a work environment where our team feel like they belong and are valued for the experience & skill set they bring.

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Being a member of the Petstock Group, allows us to offer you, your family & pets generous benefits, such as product & services discounts, free access to health, financial & wellbeing support services along with a plethora of e-training, whilst still retaining the feel of working in a small family-owned business.

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Our fun, friendly and inclusive culture has been created to make sure you are set up for success and build a career with Petstock Vet you can be proud of!

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If you have any questions regarding this role or a career at Petstock Vet, contact Samantha Northe, Vet Recruitment and Administration Support | [email protected]

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📌 Veterinary Receptionist l Lower Plenty (Williamstown)
🏢 PETstock VET
📍 Williamstown