Simpro Group is seeking a Customer Support Technician, Level 1 in Melbourne to manage high volumes of inbound queries via phone or chat, ensuring timely and effective software issue resolution. The role focuses on customer-centric interactions, documentation, and collaboration across teams to improve the customer experience.
The ideal candidate demonstrates solid communication, de-escalation skills, and a solid understanding of cloud-based tech, with a proactive, independent work style and a
#J-18808-Ljbffr
📌 Customer Support Technician: Fast, Friendly Help (Melbourne)
🏢 simPRO Group
📍 Melbourne
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.