Girraween Location | $41-$44 per Hour | Immediate Start
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Frontline Human Resources (FHR) is currently seeking an experienced and motivated Customer Service Officer to join a leading manufacturer of windows and doors based in Girraween.
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This is a great opportunity for someone who enjoys working in a fast-paced workplace, has strong customer service and administration skills, and ideally has experience within a service or warranty department.
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What's on Offer?
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- $41-$44 per hour, depending on experience
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- Monday to Friday
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- Ongoing position with potential to become permanent
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- Supportive and team-focused working environment
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- Opportunity to join an established and reputable manufacturer
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Your Day-to-Day
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- Review and manage service schedules
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- Respond to customer enquiries regarding service dates and general service matters
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- Handle customer calls relating to warranty and service issues
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- Coordinate and follow up service jobs and outstanding actionsReview service jobs daily to ensure required processes are completed
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- Liaise with internal teams and Site Service crews
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- Escalate customer or service issues when required
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- Report service crew feedback or issues to Supervisors or Management
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- Assist with service orders and general office administration
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What We're Looking For
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- Previous experience in Customer Service, Service Administration, Warranty, Administration or Internal Sales
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- Strong telephone manner and excellent communication skills
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- Confident dealing with customers and resolving enquiries
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- Ability to manage multiple priorities in a busy environment
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- Strong attention to detail and organisational skills
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- Good computer skills, with SAP experience highly regarded
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- Experience within the windows, doors, manufacturing, building or construction industries will be highly regarded
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- Reliable, positive and team-focused attitude
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If you are looking for an ongoing opportunity where your customer service, coordination and administration skills will be valued, we would love to hear from you.
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About Frontline Human Resources
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Established in 2001, Frontline Human Resources (FHR) is proudly Australian owned and operated, providing recruitment, labour hire and workforce solutions across Australia.
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We are committed to Safety, Integrity, Diversity, Courage and Passion and pride ourselves on creating opportunities for both our clients and candidates.
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FHR is an equal opportunity employer and encourages applications from people of all backgrounds.
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📌 Customer Service Officer - Service Department (New South Wales)
🏢 Frontline Human Resources
📍 New South Wales
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