Client-Facing AV & IT Helpdesk Specialist (Middle Park)

Client-Facing AV & IT Helpdesk Specialist (Middle Park)

28 Aug
|
Converged Technology
|
Middle Park

28 Aug

Converged Technology

Middle Park

Job Description

Converged Technology Pty Ltd in Melbourne is seeking a client-focused Helpdesk/Service Desk specialist to act as the first point of contact for post-project support. You will own incoming tickets, coordinate resolution and keep clients updated on progress.

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Ideally you have robust communication skills, experience with ticketing platforms (Autotask preferred) and the ability to manage multiple tickets with accuracy. This is a long-term role with growth opportunities.

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📌 Client-Facing AV & IT Helpdesk Specialist (Middle Park)
🏢 Converged Technology
📍 Middle Park

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