Job Description

This is a casual backfill opportunity for an immediate start, expected to run for approximately 6 weeks with the potential for extension depending on business needs. For the right person, there may also be an opportunity to transition into a full-time role following the backfill period.

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The successful candidate can expect to be rostered up to 38 hours per week from Monday to Friday.

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Recruitment for this role is being facilitated by Exant HR on behalf of a specialist clinic based in Canberra.

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About the Company

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Our client is a well-established specialist practice based in Inner South Canberra.

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They are seeking an experienced Medical Receptionist who has substantial medical reception experience and can quickly take responsibility for the day-to-day reception and administrative functions of a busy specialist practice.

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Key responsibilities

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- Answering telephone calls, emails and patient enquiries promptly and professionally
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- Welcoming patients and providing calm, respectful and helpful assistance
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- Managing appointments, cancellations, waiting lists and clinicians' schedules
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- Processing Medicare and private billings, collecting payments and issuing invoices and receipts
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- Maintaining accurate patient demographic, referral and appointment information
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- Receiving and processing referrals and other clinical correspondence
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- Liaising professionally with patients,



general practitioners and other healthcare providers
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- Managing sensitive and confidential information appropriately
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- Supporting the smooth day-to-day operation of the clinic
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- Maintaining an organised, tidy and presentable reception area
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About you

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- Availability Monday to Friday between 8.30am - 5pm
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- 3+ years' experience as a medical receptionist, preferably within a specialist medical practice
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- Experience with medical practice-management software and electronic patient records
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- Practical knowledge of Medicare billing, referrals and private patient accounts
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- The ability to become productive quickly and perform the role with minimal supervision
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- Strong verbal and written communication skills
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- A professional, calm and compassionate manner when assisting patients
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- Excellent attention to detail and accuracy
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- Strong organisation and time-management skills
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- The ability to manage competing priorities and interruptions in a busy reception workplace
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- Sound computer skills, including Microsoft Office
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- The ability to maintain strict patient confidentiality and professional boundaries
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- Reliability, initiative and the ability to work both independently and collaboratively
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- Experience using Xestro or comparable medical practice-management software would be advantageous but is not essential.
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📌 Medical Receptionist (Canberra)
🏢 Exant Advisory
📍 Canberra