Mighty Quinn's is seeking an experienced and dedicated Duty Manager to join our team in Yokine, WA. As Duty Manager, you will be responsible for overseeing the day-to-day operations of our establishment, ensuring exceptional customer service and efficient management of our staff. This is a full-time position, offering the opportunity to play a key role in the success of our thriving hospitality business.
What you'll be doing
Supervise and coordinate the activities of all front-of-house and back-of-house staff to deliver a seamless customer experience
Manage customer inquiries, reservations, and complaints, ensuring prompt and effective resolution
Oversee inventory, stock control, and ordering processes to maintain optimal levels of supplies and resources
Enforce compliance with health, safety, and licensing regulations to maintain a protected and compliant work environment
Assist with the development and implementation of operational policies, procedures, and training programs
Provide leadership, mentoring, and support to the team to foster a positive and productive work culture
Collaborate with the management team to identify and implement process improvements and cost-saving measures
What we're looking for
Minimum 2 years of experience in a management or supervisory role within the hospitality industry
Strong customer service orientation and excellent interpersonal and communication skills
Proven ability to lead and motivate a team, and foster a positive and productive work environment
Proficient in inventory management, budgeting, and financial reporting
Thorough understanding of health, safety, and licensing regulations applicable to the hospitality industry
Exceptional problem-solving and decision-making skills, with the ability to respond effectively to challenging situations
Flexible and adaptable, with the ability to work well under pressure and manage multiple priorities
What we offer
Competitive salary and bonuses
Opportunities for career development and progression
Comprehensive training and support to help you succeed in your role
A collaborative and supportive work environment with a focus on work-life balance
Discounts on food and beverages at our establishments
Employee wellness programs and social events
About us
Mighty Quinn's is a leading hospitality group with a growing portfolio of well-known restaurants and bars. We are committed to providing our customers with exceptional dining experiences and creating a vibrant and inclusive work culture for our employees. Join our team and be a part of our continued growth and success.
No Sponsorships available at this time.
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📌 Duty Manager (Western Australia)
🏢 Mighty Quinn
📍 Western Australia
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