Job Description

Expression of Interest - Manager, Academic Operations and Quality

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We are seeking a proactive, analytical and highly organised professional who can confidently work across academic quality, governance, compliance and operations.

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About You

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We are seeking a proactive, analytical and highly organised professional who can confidently work across academic quality, governance, compliance and operations.

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Qualifications and Experience

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You will have:

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- A tertiary qualification in a relevant discipline.
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- Previous experience in higher education and/or VET, particularly in a compliance, quality, policy or governance role.
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- Demonstrated experience coordinating academic quality, governance, compliance or operational activities.
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- Experience supporting course reviews, course development, accreditation, registration or regulatory processes.
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- Experience managing academic documentation, policy registers, course information and institutional records.
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- Strong analytical and problem-solving skills, with the ability to identify issues and recommend practical improvements.
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- Experience providing policy, procedural or operational advice to academic and skilled stakeholders.
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- Demonstrated ability to manage projects, competing priorities and multiple stakeholders.
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Knowledge

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You will have knowledge of:

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- The Higher Education Standards Framework (HESF).
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- The VET Quality Framework.
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- The ESOS Act and National Code.
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- Higher education and VET quality and regulatory requirements.
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- Academic governance and institutional policy frameworks.
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- Records and information management, including document control, version control, privacy and retention obligations.
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- Quality assurance and continuous improvement principles.
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Skills and Competencies

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The successful candidate will demonstrate:

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- Attention to detail: Excellent attention to detail and strong written communication skills.
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- Time management and organisation: Ability to deliver high-quality work within deadlines and manage competing priorities effectively.
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- Information technology: Confidence and competence using IT applications, systems and databases.
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- Teamwork: Ability to collaborate effectively with stakeholders across different teams and departments.
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- Communication: Ability to communicate clearly and concisely and adapt communication style to different audiences.
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- Commerciality: Ability to apply knowledge and regulatory requirements in a practical and outcomes-focused manner.
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- Analytical skills: Ability to interpret data and information and use evidence to support recommendations and decision-making.
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- Project coordination: Ability to coordinate projects, timelines, stakeholders and deliverables effectively.
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Personal Attributes

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You will bring:

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- A professional and confident approach.
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- Excellent organisational and time-management skills.
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- Strong attention to detail.
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- The ability to work effectively under pressure.
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- A positive and adaptable approach to change.
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- The ability to manage multiple concurrent tasks and competing priorities.
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- Initiative and independent thinking, with sound judgement in resolving or escalating issues.
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- A commitment to lifelong learning and ongoing professional development.
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- Flexibility to respond to pressing deadlines and changing organisational priorities.
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- A collaborative and solutions-focused approach.
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- Committed to the Christian faith and aligned with AC's mission and values.
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Why Join Alphacrucis?

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Alphacrucis University College is a Christian higher education provider committed to equipping students for lives of purpose, leadership and service.

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This role provides an opportunity to contribute to the quality and continuous improvement of academic programs while supporting effective governance, regulatory compliance and educational operations across the University College.

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📌 Expression of Interest - Manager, Academic Operations and Quality (New South Wales)
🏢 Alphacrucis
📍 New South Wales