Job Description

People Access Talent HR Group - PATH Group – Rhodes NSW

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Exciting Opportunity to Launch Your Career in Business Support

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Are you looking to build a career in administration, customer service, or claims support? This is an exciting opportunity to join a growing and supportive organisation where you'll receive hands‐on experience, exposure to multiple business functions, and the chance to develop valuable professional skills in a collaborative team environment.

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The Company

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Our client is a growing and highly regarded organisation that provides specialised support services within the insurance and claims industry. Known for its commitment to delivering outstanding customer outcomes, they have built a team-oriented and supportive workplace where employees are encouraged to learn, grow, and contribute to the success of the business.

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As their team continues to grow, they are seeking an enthusiastic and motivatedSupport Services Administratorto join their Rhodes office.

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The Opportunity

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This is an excellent entry‐level opportunity for someone looking to gain experience in office administration, customer service, or claims support.

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Working as part of a friendly and supportive team, you will provide administrative assistance across a range of business activities, helping to ensure smooth day‐to‐day operations while delivering a positive experience for clients and stakeholders.

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Whether you're an early‐career professional, recent graduate, or someone with a small amount of administration experience looking for your next step, this role offers training, development, and long‐term career potential.

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Key Responsibilities

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- Provide administrative support to the broader support services and claims teams.
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- Enter and maintain accurate records and client information.
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- Manage incoming emails, correspondence, and general administration tasks.
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- Answer incoming phone calls and assist with customer enquiries.
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- Support payment processing and administration activities.
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- Assist with the preparation and distribution of client correspondence.
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- Coordinate documentation and maintain electronic records.
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- Generate reports and update internal databases.
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- Assist team members with day‐to‐day operational requirements.
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- Contribute to a positive team culture and exceptional customer service outcomes.
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About You

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To succeed in this role, you'll be someone who enjoys helping others, takes pride in your work, and is eager to learn.

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You will have:

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- A positive attitude and willingness to learn.
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- Strong communication and interpersonal skills.
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- Excellent attention to detail.
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- Valuable organisational and time management abilities.
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- The ability to work effectively within a team environment.
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- A professional and customer‐focused approach.
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- Confidence using computers and learning new systems.
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Skills & Experience

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We're open to candidates from a variety of backgrounds.

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You may have:

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- Previous administration, reception, customer service, retail, hospitality, or office support experience.
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- Exposure to Microsoft Office, including Outlook, Word, and Excel.
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- Experience working in a fast‐paced environment.
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- A desire to build a long‐term career in administration, business support, or claims services.
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- Previous claims administration experience is advantageous but not essential, as training will be provided for the right candidate.
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What's on Offer

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- Comprehensive training and ongoing support.
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- Career development and progression opportunities.
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- Supportive and collaborative team culture.
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- Modern office location in Rhodes.
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- Opportunity to gain valuable experience within a growing industry.
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- A business that genuinely invests in the development of its people.
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Have Questions?

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Contact Samantha at PATH Group on 0452341*** or email ********@pathgroup.com.au for a confidential discussion.

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Please note that applications will be reviewed as they are received, and only shortlisted candidates will be contacted.

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📌 Support Services Administrator (Ungarie)
🏢 People Access Talent HR Group - PATH Group
📍 Ungarie