Optus is seeking a Service Centre Client Specialist to be the first point of contact for Enterprise customers, providing round-the-clock support across mobile, network, and security products. You'll manage incidents and service requests, working on a rotating roster and in office at the Optus Campus – Macquarie Park.
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This role awards autonomy and a strong technical aptitude as you collaborate with cross-functional teams, maintain documentation, and drive continuous service improvements to deliver