Job Description

Building Manager (Based in CBD) – Premium Residential & Mixed-Use Buildings

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Building Manager – Premium Residential & Mixed-Use Developments | Sydney CBD, NSW

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About the Role

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T&M; Management Services is seeking an experienced, highly motivated and proactive Building Manager to join our growing team, managing premium residential and mixed-use developments.

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This is a rare opportunity to play a key role in the successful operation and long-term performance of high-quality assets, including newly completed luxury developments. You will be involved in all aspects of building operations, from day-to-day management and stakeholder engagement through to mobilisation, operational setup and defect management.

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As the Building Manager, you will oversee the day-to-day operations of premium residential and mixed-use developments, ensuring exceptional service delivery to residents, owners, committees and stakeholders. You will be responsible for building operations, compliance, contractor management, defect resolution, resident engagement and delivering a premium customer experience.

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This role is ideal for an experienced Building or Facilities Manager who thrives in high-end environments and takes pride in delivering operational excellence.

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Key Responsibilities

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Building Operations & Facilities Management

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- Manage all day-to-day building operations, ensuring assets are maintained to the highest possible standard
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- Oversee maintenance, repairs and general upkeep of common areas, plant, equipment and shared facilities
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- Conduct regular building inspections to identify maintenance issues, safety risks and improvement opportunities
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- Coordinate preventative and reactive maintenance programmes
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- Maintain all building records, service documentation, warranties and compliance registers
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New Development Mobilisation & Setup

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- Assist with the mobilisation and operational setup of newly completed premium residential and mixed-use developments
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- Establish building management systems, procedures, operational workflows and service standards
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- Support resident onboarding and settlement activities to ensure a smooth transition into occupation
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- Coordinate contractor onboarding, inductions and site familiarisation
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- Assist in implementing building policies, operational procedures and resident communication frameworks
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Defect Management & Builder Liaison

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- Manage defect identification, logging, tracking and resolution during the defects liability period




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- Liaise closely with builders, developers, consultants and subcontractors to ensure defects are rectified efficiently
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- Conduct inspections of reported defects and common property issues
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- Maintain accurate defect registers and provide regular reporting to stakeholders
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- Escalate unresolved defects where required and ensure accountability for timely completion
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Contractor & Stakeholder Management

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- Manage contractor and supplier relationships to ensure quality workmanship and value for money
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- Monitor contractor performance and service delivery standards
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- Liaise with owners corporations, strata committees, developers and residents
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- Attend committee meetings and provide clear reporting on building performance, risks and recommendations
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Compliance, Safety & Risk Management

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- Ensure compliance with all relevant legislation, WHS requirements, codes and regulations
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- Oversee essential services compliance and statutory testing requirements
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- Manage site safety protocols, access control systems and security arrangements
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- Coordinate emergency response procedures and maintain detailed incident records
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Financial & Administrative Management

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- Assist in budget management and expenditure monitoring
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- Review quotations and ensure cost-effective procurement of services
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- Prepare operational reports, recommendations and performance updates
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- Support capital works planning and building improvement initiatives
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Resident Experience

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- Deliver exceptional customer service to residents, owners, retail tenants and occupiers
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- Respond to enquiries, complaints and concerns in a professional and timely manner
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- Build positive stakeholder relationships and foster a premium customer experience
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What We're Looking For

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- Proven experience as a Building Manager, Facilities Manager or similar role within premium residential or mixed-use developments
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- Experience managing new developments, building defects and post-completion handover processes highly regarded
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- Strong knowledge of residential building operations,



compliance and maintenance systems
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- Excellent stakeholder management and communication skills
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- Strong organisational skills with the ability to manage competing priorities
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- Sound technical understanding of building services including mechanical, electrical, hydraulic and fire systems
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- Strong problem-solving capability with a proactive mindset
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- High attention to detail and strong reporting ability
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- Financial acumen with experience managing budgets and expenditure
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- Proficiency in building management software and Microsoft Office
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- Relevant qualifications in Facilities Management, Building Services or related discipline highly regarded
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- Current First Aid and CPR certification desirable
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What We Offer

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At T&M; Management Services, we invest heavily in our people and provide a supportive environment where high performers can thrive.

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We offer:

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- Market-competitive salary package commensurate with experience
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- Career progression opportunities within a growing and highly regarded organisation
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- Ongoing professional development and training
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- Strong leadership support from an experienced senior management team
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- Exposure to premium residential and mixed-use developments
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- Access to modern systems, technology and operational support tools
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- A collaborative, professional and high-performing team environment
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Most importantly, this is an prospect to build your career with a company that genuinely values professionalism, operational excellence and long-term growth.

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About Us

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Established in 2008, T&M; Management Services is one of Sydney's leading providers of Building & Facilities Management, Concierge and Resident Services.

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We specialise in premium residential, mixed-use and complex multi-stakeholder developments, delivering tailored operational solutions that enhance asset performance, resident satisfaction and stakeholder outcomes.

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Our reputation has been built on professionalism, technical expertise, exceptional service delivery and a genuine commitment to excellence. We partner with some of Sydney's most prestigious developments and are recognised for delivering premium management solutions across every stage of the asset lifecycle.

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At T&M;, our people are our greatest asset. We pride ourselves on building strong teams, fostering leadership and creating long-term career opportunities within a supportive, high-performing environment.

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📌 Building Manager (Based in CBD) - Premium Residential & Mixed-Use Buildings (New South Wales)
🏢 T&M Management
📍 New South Wales