Job Description

A little bit about us: Located on fifty acres of absolute beachfront, Elements of Byron is an award-winning resort known for its laid-back luxury and exceptional guest experiences. Our resort features beautifully designed one and two-bedroom villas, diverse dining options, and world-class facilities that embody the best of Byron Bay. We take pride in offering barefoot luxury, ensuring unforgettable moments for both guests and staff in our stunning coastal paradise.

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Your responsibilities include but are not limited to:

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- Manage nightly resort operations between 9pm - 7am (Sat, Sun, Mon, Tue) with 3 days off together
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- Verify revenue from all sources is accurately balanced, follow up on any discrepancies
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- Post any transactions needed
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- Perform end-of day procedures
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- Produce daily reports for departments and department heads - Compile and run statistical reports for all departments and transfer information to our Accounting department
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- Meet and greet guests as they arrive and complete check in process when required.
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- Carry out nightly property/security checks.
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- Analyse rate variance, monitor credit report and maintain close observation of daily house count. Monitor selling status of house daily.
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- In conjunction with the Rooms Division Manager, develop, implement and monitor performance standards for operations in the department.
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- Ensure the cleanliness standards of the resort are adhered to.
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We are looking for someone who can quickly establish rapport, stay calm under pressure, and maintain exceptional attention to detail. This is a full time permanent position working 4 days a week, 10 hr shifts, Sat/Sun/Mon/Tue with three days off each week.

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Requirements

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- Previous experience in a similar Night Audit role within a 4-5 star hotel/resort.
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- Availability to work 4 days a week, 10 hr shifts, Sat/Sun/Mon/Tue
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- Demonstrated ability to train, lead and motivate a customer focused team
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- Understanding of budget control and rostering
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- Well presented with excellent communication skills both written and verbal
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- Strong understanding of IT systems and maintenance
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- Ability to communicate with a diverse range of people
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- Full availability to work weekends and public holidays
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- Remain calm and effective in emergency and high pressure situations
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- Restaurant, Accommodation and Spa treatment staff discounts
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- Employee Assistance Program
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- Full Day Orientation and dedicated departmental training
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- Annual and fortnightly staff awards
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- Refer a friend incentive
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- Stability and long term employment opportunities for the right candidate
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- Work in a beautiful beach side award winning resort
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- Uniform provided and parking available on site
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📌 Night Duty Manager (Byron Bay)
🏢 Elements of Byron
📍 Byron Bay