King Living seeks a dedicated customer service professional to own post-sale warranty and service cases from start to finish, resolving issues with empathy and a solutions-focused mindset. You will communicate transparently, coordinate with internal teams, and leverage AI-enabled tools to improve turnaround times and first-contact resolution.
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Ideal candidates bring experience in furniture/retail service, robust communication and de-escalation skills, and a proactive approach to building product
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📌 Warranty & Service Specialist -- AI-Driven Support (New South Wales)
🏢 KING Living
📍 New South Wales
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