Job Description

Townsville's multi award winning 106 room Grand Hotel and Apartments Townsville is looking to recruit a customer service superstar to join our front desk/ guest service team in a casual Guest Service Agent/Hotel Receptionist Role.

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We pride ourselves on delivering good old fashioned genuine service, does this sound like you?

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Outstanding communication skills, positive attitude, flairfor service, high drive for results, integrity and honesty a must. Ideal candidate will be able to demonstrate their hotel specific or administrative experience.
n The successful applicant will be available to work on a 7 day a week rotating roster and will include morning and evening shifts, estimate approx. 20 - 30 hours per week.Role overview:

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- Guest Interaction
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- Working in a small team environment
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- Check in and Check out of guests
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- Reservations activity
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- Day shifts approximately 6am - 230pm
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- Afternoon Shifts approximately 2pm - 1030pm
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- Midweek and weekend availability required
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Townsville's multi award winning 106 room Grand Hotel and Apartments Townsville is looking to recruit a customer service superstar to join our front desk/ guest service team in a casual Guest Service Agent/Hotel Receptionist Role.

n

We pride ourselves on delivering good old fashioned genuine service, does this sound like you?

n

Great communication skills, positive attitude, flairfor service, high drive for results, integrity and honesty a must. Ideal candidate will be able to demonstrate their hotel specific or administrative experience.
n The successful applicant will be available to work on a 7 day a week rotating roster and will include morning and evening shifts, estimate approx. 20 - 30 hours per week.Role overview:

n

n
- Guest Interaction
n
- Working in a small team environment
n
- Check in and Check out of guests
n
- Reservations activity
n
- Payment processing
n
- Day shifts approximately 6am - 230pm
n
- Afternoon Shifts approximately 2pm - 1030pm
n
- Midweek and weekend availability required
n

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Tip: Stand out from the crowd to avoid being overlooked.

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This is a long term position, holiday and short term Visas will not be accepted for this role.

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Only short listed candidates will be contacted.

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📌 Guest Service Agent - Reception (Townsville)
🏢 Grand Hotel Townsville
📍 Townsville