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- Develop and implement communication and engagement plans supporting infrastructure project delivery and best-practice engagement principles
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- Provide strategic engagement advice to project teams, delivery partners, and business stakeholders
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- Build and maintain relationships with customers, community groups, local councils, government agencies, private landowners, and other stakeholders
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- Lead community engagement activities, information sessions, and stakeholder meetings
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- Coordinate communications materials across channels and audiences
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- Analyse community feedback to inform decision-making
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- Identify risks to customer and community experience and advocate for positive customer outcomes
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- Contribute to best-practice engagement across the organisation
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Requirements
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- Demonstrated experience developing and delivering engagement programs for infrastructure projects
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- Strong understanding of community engagement principles
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- Understanding of diversity and inclusion practices
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- Experience working with diverse and hard-to-reach communities
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- Excellent stakeholder engagement, influencing, and relationship management skills
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- Robust written and verbal communication skills
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- Experience preparing content for varied audiences and channels
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- Ability to analyse engagement outcomes, identify risks, and provide strategic advice
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- Qualification in Communications or a related field
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- IAP2 certification highly regarded
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- Current Victorian driver's licence essential
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- Willingness to travel across the service region
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- Willingness to participate in occasional engagement activities outside standard hours and sometimes on weekends
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- Ability to complete pre-employment reference checks, medical assessments, and a national police check
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- Verification of working rights in Australia
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Core Competencies
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Demonstrates expertise in developing and delivering community engagement programs for infrastructure projects, with a strong focus on stakeholder engagement, relationship management, and strategic communication. Proficient in analyzing engagement outcomes and advocating for positive customer experiences while adhering to diversity and inclusion practices.
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Highest-signal resume keywords
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- Community Engagement Programs
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- Stakeholder Engagement
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- Strategic Communication
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- IAP2 Certification
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- Relationship Management
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ATS Optimization Keywords
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Hard Skills
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- Engagement Program Development
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- Community Feedback Analysis
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- Content Preparation
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- Risk Identification
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- Diversity and Inclusion Practices
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Soft Skills
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- Influencing Skills
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- Relationship Building
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- Written Communication
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- Verbal Communication
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- Analytical Skills
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Certifications & Qualifications
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- IAP2 Certification
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- Qualification in Communications
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Industry Keywords
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- Infrastructure Projects
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- Community Groups
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- Local Councils
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- Government Agencies
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- Private Landowners
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