Job Description

$93,000 + Super

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- Manage functions ranging from corporate conferences and dinners to family days and after-hours parties.
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- Oversee high-volume catering and daily event execution within an iconic zoo venue.
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- Bring strong organizational skills to run the show in a vibrant, dynamic environment.
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The Role

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- Drive Event Execution: Oversee and manage daily function operations, ensuring flawless end-to-end event delivery.
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- Lead & Inspire: Coach, mentor, and motivate function supervisors and team leaders to maintain high morale and exceptional service standards.
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- Maintain Culinary & Service Excellence: Partner closely with our talented culinary team to ensure every plate, platter, and pour reflects menu perfection and premium guest satisfaction.
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- Operational Management: Drive administrative efficiency across roster planning, stock control, labour optimization, and supplier ordering.
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- Client & Guest Engagement: Act as the primary on-ground ambassador, meeting, greeting, and delighting clients to exceed expectations at every event.
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- Grace Under Pressure: Maintain a calm, confident presence, keeping complex, multi-event operations running smoothly on time and on standard in an environment that's diverse daily.
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The Person

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- Proven Management Background:



Demonstrated experience supervising or managing functions, banquets, or large-scale events within hospitality or venue catering.
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- Service Champion: A strong track record of anticipating client needs and consistently exceeding customer satisfaction benchmarks.
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- Inspiring Leader: Exceptional interpersonal and team-building skills with a passion for developing staff.
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- Agile & Adaptable: A versatile, solution-focused attitude with the ability to pivot seamlessly during live, fast-paced events.
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- Strong Communicator: Excellent verbal and written communication skills to liaise effectively across clients, kitchen staff, Zoos Victoria stakeholders.
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- Licensing Requirements: Valid Australian Driver's License.
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The Benefits

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- Multiple salary packaging options to make your dollar go further.
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- 12 weeks of paid parental leave for primary caregivers.
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- Access to 100+ retail discounts.
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- Clear career paths and support to achieve your goals.
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- We are an ecological and socially forward operation – committed to minimising food waste and single use plastic.
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If you have any questions, please email [email protected]

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📌 Functions Manager (Victoria)
🏢 Compass Group Pty
📍 Victoria