Job Description

At ForHealth, we're committed to delivering quality, accessible healthcare to communities across Australia. With more than 95 medical centres and a network of 1,500+ independent healthcare practitioners, we support over eight million patient consultations each year.

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We are driven by innovation, solid leadership and a shared commitment to exceptional patient care.

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The Company

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At ForHealth, we're committed to delivering quality, accessible healthcare to communities across Australia. With more than 95 medical centres and a network of 1,500+ independent healthcare practitioners, we support over eight million patient consultations each year.

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We are driven by innovation, strong leadership and a shared commitment to exceptional patient care.

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The Role

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We are seeking an experienced and people-focused Practice Manager to lead the day-to-day operations of our busy Maroubra Medical Centre.

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Reporting to the Regional Manager, you will oversee the efficient operation of the centre, including General Practice, Dental, Radiology and Treatment Room services. You will lead and support a multidisciplinary team while creating a professional, welcoming and patient-centred environment.

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This full-time position is ideal for an organised and commercially minded leader who enjoys developing people, improving processes and delivering excellent operational outcomes.

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Key Responsibilities

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- Lead the daily operations of the medical centre and ensure services run efficiently.
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- Manage, support and develop reception, administration and other practice team members.
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- Prepare effective rosters that align staffing levels with patient demand and centre requirements.
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- Build strong working relationships with healthcare professionals and provide the operational support they need.
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- Promote and implement standard operating procedures, policies and professional work practices.
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- Monitor centre performance and implement strategies that improve service delivery and operational results.
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- Drive continuous quality improvement across patient safety, care effectiveness and the patient experience.
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- Identify staff training needs and support ongoing learning and development.
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- Create a positive workplace culture built on teamwork, trust, accountability and excellent customer service.
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- Encourage employee feedback and identify opportunities to improve processes and minimise waste.
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- Assist with conflict resolution and respond professionally to patient or workplace concerns.
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- Ensure employees have the systems, resources and support required to perform effectively.
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- Champion workplace health and safety practices across the centre.
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- Coordinate workplace inspections, audits, risk assessments and WHS communications.
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- Ensure hazards and incidents are reported, investigated and appropriately addressed.
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- Support injury management, workers' compensation matters and return-to-work processes when required.
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About You

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You are a confident and approachable leader who can balance operational priorities with the needs of patients, employees and healthcare professionals.

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You will bring:

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- Previous experience in practice management, healthcare operations or a similar leadership position.
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- Experience managing employees within a customer service, administration or reception environment.
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- Strong leadership, coaching and team-development capabilities.
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- Excellent verbal and written communication skills.
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- Strong organisational skills and the ability to manage competing priorities.
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- Confidence managing rosters, performance expectations and operational processes.
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- Effective problem-solving, negotiation and conflict-resolution skills.
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- Sound computer and administration skills.
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- A collaborative, solutions-focused approach.
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- Strong business judgement and the ability to make informed decisions.
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- Business or management qualifications are desirable but not essential.
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Experience within a multidisciplinary medical centre, including General Practice, Dental, Radiology or Treatment Room services, will be highly regarded.

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The Benefits

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- Meaningful leadership opportunity: Lead a multidisciplinary team supporting accessible community healthcare.
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- Professional development: Access ongoing training and internal career opportunities.
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- Healthcare benefits: Receive health and dental discounts for you and your family.
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- Everyday savings: Enjoy access to a range of employee retail discounts.
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- Fitness Passport: Access discounted gyms, pools and fitness facilities.
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- Wellbeing support: Receive free and confidential support through our Employee Assistance Program.
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- Supportive network: Work closely with an experienced Regional Manager and broader operational leadership team.
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If you are an experienced leader who is passionate about people, operational excellence and quality patient care, we would love to hear from you.

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Apply today to join the ForHealth team in Maroubra.

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📌 Practice Manager | Maroubra (Rand)
🏢 For Health Group
📍 Rand