Job Description

Assistant Store Manager Position Summary: We are seeking a dynamic Assistant Store Manager to help lead our retail team in delivering exceptional customer experiences while supporting daily operations and achieving business goals.

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Key Responsibilities

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- Support Store Manager in training, coaching, and developing store associates
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- Foster effective communication across all team members
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- Lead by example in providing outstanding customer service
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- Assist in recruiting, hiring, and onboarding new team members
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Sales & Operations

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- Drive sales performance through team motivation and leadership
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- Execute operational procedures including opening/closing protocols
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- Manage inventory control and stockroom organization
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- Oversee accurate processing of shipments and merchandise flow
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- Monitor and maintain shrink prevention measures
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- Ensure store meets visual merchandising standards
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Customer Experience

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- Create an engaging shopping environment
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- Resolve customer concerns professionally and efficiently
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- Maintain store appearance and cleanliness
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- Lead team in delivering personalized service
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Administrative Duties

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- Support payroll management and scheduling
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- Maintain accurate financial records and reports
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- Ensure compliance with company policies and procedures
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- Assist with loss prevention initiatives
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Required Qualifications

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- 2+ years retail management experience
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- Strong problem-solving and decision-making abilities
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- Excellent interpersonal and communication skills
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- Demonstrated leadership capabilities
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- Passion for retail and fashion
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- Ability to work in a fast-paced setting
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- Flexible availability including evenings, weekends, and holidays
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- Physical ability to perform tasks like standing, lifting, and moving merchandise
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- Embody company values and culture
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- Maintain professional appearance and attitude
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- Act as a brand ambassador both in-store and in the community
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- Stay current with fashion trends and product knowledge
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📌 Retail Manager in Training | Polaris Fashion Place (Williamstown)
🏢 Lovisa
📍 Williamstown