You'll support the Operations Manager in running the day-to-day delivery of our rental minimum standards inspections across Melbourne — coordinating inspectors, reviewing reports before they reach the client, and keeping jobs moving on time.
You'll also be a key point of contact for landlords, tenants and property managers, so great communication and customer service are essential.
Key Responsibilities
- Review inspection reports for accuracy, consistency and compliance before client delivery
- Act as the first point of contact for property managers and landlords, resolving queries and escalations
- Provide clear recommendations to landlords, tenants and property managers
- Help onboard, train and support new inspectors as the team grows
- Track turnaround times and job completion,
and identify ways to improve how we work
- Maintain a thorough understanding of the Residential Tenancies Regulations and updates to minimum standards
- Manage competing priorities independently and keep the day running smoothly
What We're Looking For
To be successful in this role, you'll have:
- Experience in operations/property manager, or trades coordination
- Full/current driver's licence
- Reliable vehicle
- Strong communication and customer service skills
- Solid attention to detail and organisational skills
- The ability to work autonomously and stay calm under pressure
- Working knowledge of Victorian rental minimum standards is desirable