Job Description

Team Leader - SIL (Specialist Disability Accommodation)

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Lead a Team. Change Lives. Build a Career That Matters.

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Are you a natural leader with a passion for disability support?

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Sapphire Support is looking for a dedicated Team Leader to guide our Supported Independent Living (SIL) team in a Specialist Disability Accommodation (SDA) house - helping participants live the life they choose, with dignity, choice, and genuine independence at the centre of everything we do.

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This is more than a leadership role. It's a chance to shape a team culture, mentor incredible support workers, and directly influence the everyday outcomes of the people we support.

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What You'll Be Doing

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- Leading and supervising a rostered support team within a 24/7 SIL/SDA home
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- Championing NDIS Practice Standards and embedding quality, safety, and compliance into daily practice
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- Managing the operational rhythm of the house - rosters, documentation, incident management, and continuous improvement
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- Modelling person-centred practice and empowering your team to do the same
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- Being the go-to point of contact for participants, families, and your team
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What You'll Bring

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- Demonstrated experience as a Team Leader/ House Leader within disability, ideally in SIL/SDA
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- Experience with behaviour support, manual handling, mobility support, and hoisting
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- Experience providing personal care
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- Experience leading, mentoring, or coordinating a team
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- Strong written and verbal communication skills
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- Excellent organisational and problem-solving abilities
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- Confidence managing competing priorities in a rapid-paced, 24/7 environment
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- Ability to create a calm and homely environment for participants and staff alike
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- Commitment to dignity, choice, and inclusion in every interaction
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Qualifications & Requirements

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- Full Australian Working Rights
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- Certificate III or IV in Aged, Disability Care, Individual Support or similar, or Nursing Qualificationsor equivalent qualifications
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- Valid CPR and First Aid Certificates (HLTAID009/0011)
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- Current Driver's License and Comprehensive Car Insurance
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- NDIS Worker Screening (Yellow Card)
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- NDIS Orientation Module
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- WWCC (Blue Card) -preferred but not essential
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- Assist Clients with Medication Cert (HLTHPS006)
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Why Sapphire Support?

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Grow With Us

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- Leadership development and ongoing professional learning
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- Coaching and support from experienced operational leaders
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- Practice-based and clinical training to build your expertise
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Make a Real Impact

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- Lead a team dedicated to meaningful participant outcomes
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- Shape a positive, supportive house culture
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- Be part of a growing, values-led NDIS provider on the Sunshine Coast
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- Supportive, down-to-earth team environment
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- Ongoing support from a dedicated Client Services Officer
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- Genuine recognition as part of the management team
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- Regular ongoing hours of work for work/life balance
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You'll Belong Here

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At Sapphire Support, we exist to help people with disability live independent lives, on their own terms. As a Sunshine Coast-based, NDIS-registered provider, we're guided by dignity, inclusion, choice, collaboration, and meaningful outcomes - and we're looking for a leader who shares that same drive.

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📌 Team Leader - SIL (Specialist Disability Accommodation) (Twin Waters)
🏢 Sapphire Support
📍 Twin Waters