Client Relationship Manager - Specialists

Shape the growth of WA's specialist pathology business.

Australian Clinical Labs is one of Australia's leading pathology providers, with over 5,000 employees, approximately 100 NATA accredited laboratories and close to 6 million episodes performed each year. We are the largest provider of pathology services to public hospitals in Australia and our WA business is growing.

We are looking for a commercially driven relationship professional to join us as Client Relationship Manager, Specialists. In this role you will own the management and growth of our specialist client base across your assigned territory, deepening relationships with existing specialist practices and winning recent business from clients currently with competitive providers.

This is a genuinely autonomous, client-facing role for someone who thrives on building trusted relationships with medical specialists and turning strategy into results on the ground. The role is based at our WA headquarters in Osborne Park, with territory details and the bonus structure discussed at interview.

What's on offer

- Competitive base salary of $100,000 - $120,000 inclusive of superannuation
- Performance-based bonus structure rewarding your results
- Car allowance
- The autonomy to plan and run your own territory
- A national organisation with real career pathways in a growing WA business

Employee benefits

- 14 weeks paid parental leave*
- Novated leasing options, including Electric Vehicles potentially saving thousands on income tax, GST and the drive-away price
- Salary sacrifice arrangements to boost your superannuation from pre-tax salary
- Corporate health insurance offers, including discounted hospital and extras cover and waived waiting periods




- Access to hundreds of everyday savings on top brands, technology, phone bills, fuel, groceries, fashion, restaurants and entertainment
- Expert guidance on healthy living across money, work, mind, body and life
- Free and confidential support from qualified counsellors
- Flexible work arrangement options
- Wellness perks, including discounts with Australia's largest spa network
- Ongoing training and development opportunities

*Service conditions apply

What you will be doing

- Planning and managing your own territory schedule, with tasks identified, prioritised and forward-planned using the company CRM
- Maintaining regular engagement with key specialist accounts and prioritising visits according to business volume and potential
- Identifying and pursuing new business opportunities, including specialist clients currently with competitive providers
- Providing clients with clear, accurate information on Australian Clinical Labs services and how they meet each client's needs
- Achieving sales, margin and episode targets set for the territory
- Maintaining accurate client records, territory business plans and reporting
- Supporting marketing initiatives and company-sponsored events

What we are looking for

- Experience in territory management within pathology or the broader medical industry




- Tertiary qualifications in a science or business-related discipline
- Strong relationship-building, communication, presentation and influencing skills
- Commercial acumen and analytical ability, with the capacity to translate strategy and data into day-to-day activity
- Self-motivation and decisiveness, with the ability to operate with a high level of autonomy and accountability

Who we are

We pride ourselves on our patient focus and medical excellence, empowering our people to help us improve and save patients' lives. Our culture is agile and willing to change, and we always act with the highest respect and integrity. Clinical Labs' employees are passionate about what they do, the environment in which they work, and the safety and wellbeing of all who interact with us.

Vaccination requirements

As a healthcare provider, Clinical Labs requires all new employees to be vaccinated against preventable diseases. If successful, we will ask for proof of immunisation for our records. You may also be required to undergo probity checks as part of the recruitment process, including a police check and licence check.

Diversity and inclusion

Australian Clinical Labs is an equal opportunities employer. We encourage applications from people of all ages, nationalities, abilities and cultures — including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community, people living with disability, and individuals from culturally diverse backgrounds. We're happy to adjust our recruitment process to support accessibility needs. Australian Clinical Labs is committed to supporting Veteran Employment, and Australian Defence Force Veterans and their spouses are encouraged to apply.

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📌 Client Relationship Manager - Specialists (Western Australia)
🏢 Australian Clinical Labs
📍 Western Australia