NextGen HR Pty Ltd in Australia is seeking an IT Systems Support Engineer (Level 2) for a permanent, full-time role with a quick-growing managed services provider. You will handle high-volume Tier 2 requests, communicating with clients via phone, email, and in person to ensure outstanding service.
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The role centers on AD, DNS, Windows Server, Exchange/Office 365, Azure, Intune, backup and disaster recovery, plus documenting processes in the knowledge base.
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📌 IT Systems Support Engineer - Tier 2 (MSP) (Hatfield)
🏢 NextGen HR
📍 Hatfield
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