Do you have hospitality experience and want to get away from Hospitality hours?
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QCC is a leading wholesale distributor of non-food restaurant and hotel supplies. Our focus is to provide the food service industry with quality brands at wholesale prices. Whether you are opening a café or bar, managing a restaurant, running a hotel or any other foodservice establishment, we have everything you need. We have developed a reputation, not only for our wide product range but also for our service and attention to detail. With over 10,000 items in stock your options are unlimited.
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Reporting to the Store Manager, you will be responsible for ensuring the store offers a high standard of customer service and operating efficiencies required to achieve sales targets and growth.
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The key accountabilities of the role include:
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- Providing customers with a high standard of service and sales support
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- Develop strong relationships with account customer base and build general retail trade
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- Merchandising and presentation of products to promote sales
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- Managing and resolving customer queries and complaints
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- Successful in meeting sales targets and identifying ways to improve sales and reduce costs
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- Responsible for cash handling, end of shift till reconciliation and security
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- Stock management – bar coding, picking and packing stock, deliveries
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- Attend product training, store events and demonstrations involving customers,
suppliers and the sales team
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- Assist with stock takes and cycle counts
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- Adhere to relevant Government legislation, company policies & procedures
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- Excellent communication skills in both verbal and written
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- Experience gained within the hospitality or catering industry
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- Minimum of 1-2 years of experience within the hospitality or catering industry is required
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- Must be motivated and have a great eye for detail
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- Able to work with minimal supervision
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- Replenishing large volumes of stock
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- Ability to perform moderate lifting when replenishing large volumes of stock is required
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- Efficient cash handling and POS experience is desirable
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- Experience resolving customer complaints and making quick decisions to ensure happy customers and timely accurate services
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- Enthusiasm and willingness to learn with a "can do" attitude
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- Must have a passion for retail and experience in a similar role
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- Minimum of 1+ years retail experience is required for this role
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- Demonstrated success in achieving retail sales targets
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Good numerical aptitude
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- Must also be a highly self-motivated individual with an excellent work ethic
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- Strong organisational skills
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- Able to identify recent client relationship opportunities
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- We welcome Ex Chefs and Cooks wanting to move out of hospitality hours
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- Prior use of Pronto POS software or a similar POS program
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- Qualifications in retail / merchandising / sales or other relevant discipline
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