Australian Payments Plus, in partnership with Hatch, seeks an ITSM Analyst to keep AP+ technology services stable and reliable. You will manage incidents, problems and changes, monitor performance and drive improvements across multiple technology teams to prevent issues and restore faster.
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You will work across incident, problem and change management, turning data into actionable service enhancements while maintaining solid stakeholder communication and alignment with service levels.
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📌 ITSM Analyst: Elevate Incident, Problem & Change (New South Wales)
🏢 Hatch
📍 New South Wales
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