Job Description

Scope, estimate, and supervise residential insurance repairs for a builder with consistent insurer workflow, strong claim coordination support, and a professional, team-focused culture.

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About PBS

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PBS is a leading insurance repair builder delivering residential repairs across Victoria, NSW and Queensland. As a trusted panel builder for major insurers, we pride ourselves on strong systems, transparent processes, and a supportive team culture focused on quality, accountability, and results.

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We're looking for an experienced Building Supervisor / Estimator to join our team, covering Greater Melbourne and semi-regional areas.

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The Role

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You'll assess, scope, estimate, and manage residential insurance repair claims from start to finish. Supported by a strong admin and claims team, you'll focus on delivering projects efficiently, on time, within budget and to a high standard.

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Key Responsibilities

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- Conduct site assessments and prepare scopes and repair estimates
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- Manage claims through to completion
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- Attend all scheduled client appointments punctually and maintain accurate, timely records of site attendance and daily activity
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- Coordinate with clients, trades, and internal teams
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- Oversee scheduling, timelines, budgets, and variations
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- Prepare reports and supporting documentation
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- Ensure projects meet KPIs, quality standards, and insurer requirements
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What We Offer

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- Competitive salary package
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- Vehicle allowance, fuel, and e-tag
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- Company phone, laptop and iPad
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- Strong claim coordination team support
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- Consistent workflow
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- Professional, team-focused culture
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About You

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- Cert IV Building & Construction and/or Trade Qualification
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- Experience as a Building Supervisor in residential construction
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- Strong residential construction knowledge (NCC and Australian Standards)
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- Confident scoping and estimating repairs
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- Current Construction Induction Safety Certificate (White Card)
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- Valid, unrestricted Australian work rights (subject to VEVO check or citizenship documents)
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- Advanced Communication Skills: Strong interpersonal, verbal, and written communication tailored for a diverse audience, including tradespeople, insurance policy holders and insurance company professionals.
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- Exceptional Multi-Tasking & Detail Focus:Proven ability to manage multiple complex repair claims simultaneously under tight insurer deadlines without losing attention to detail.
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- Stakeholder Management: Demonstrated ability to engage, negotiate, and maintain strong relationships with key internal and external stakeholders.
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- Insurance repair experience
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- Experience using construction or job management software
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- You're organised, proactive and clear communicator
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- Accountability and integrity matter as much as technical skill.
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The position is subject to a six (6) month probationary period. All offers of employment are conditional on a satisfactory National Police Check (any disclosable outcomes assessed for relevance to the role), together with verification of qualifications, licences, right to work, and references. A start date will not be confirmed until these have been received and accepted by PBS. PBS maintains a drug and alcohol free workplace, and employees may be required to undergo drug and alcohol testing during their employment in accordance with our Drug and Alcohol Policy.

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📌 Building Supervisor / Estimator - Insurance Repairs (Victoria)
🏢 Pierce Building Services
📍 Victoria