We are seeking an experienced EDRMS Technical Administrator to support the administration, configuration and technical operations of a large enterprise Electronic Document and Records Management System (EDRMS).
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The successful candidate will have strong Content Manager experience, excellent Microsoft technical skills and experience supporting enterprise applications, integrations and infrastructure in a complex ICT workplace.
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Key Responsibilities
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- Administer, configure and support the Content Manager application.
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- Support the management, co-location and consolidation of global EDRMS datasets.
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- Troubleshoot technical issues across applications, systems and networks.
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- Provide technical advice on EDRMS integrations, documentation and change requests.
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- Support the interfacing of business applications with Content Manager.
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- Work with Microsoft operating systems, including configuration, maintenance and patching.
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- Support enterprise virtualisation environments.
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- Understand the impact of the broader ICT environment on EDRMS operations.
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- Work with technical and business stakeholders to deliver reliable information management services.
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Essential Skills & Experience
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- Proven experience supporting, configuring and developing the Content Manager application.
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- Experience integrating business applications with Content Manager.
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- Strong experience with Microsoft Operating System configuration,
maintenance and patching.
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- Experience with virtualisation platforms, including:n n
- VMware vSphere
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- Nutanix AHV
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- Citrix Workspace
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- Strong understanding of enterprise ICT environments and technical troubleshooting.
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- Certificate IV, Diploma or Degree in Information Technology, Information Management or equivalent demonstrated experience.
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- Current NV1 security clearance is mandatory.
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Desirable Experience
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- Cloud computing initiatives
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- Digital Information Management
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- Records Management
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- DevOps and Agile practices
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SFIA Skills
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Experience aligned to the following SFIA skill areas is desirable:
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- Application Support (ASUP) - Level 4
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- System Software (SYSP) - Level 4
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- Database Administration (DBAD) - Level 4
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What We're Looking For
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We are looking for a technically strong EDRMS professional who can work independently, troubleshoot complex issues and contribute to the ongoing improvement of enterprise information management systems.
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If you have strong Content Manager experience, enterprise ICT skills and an NV1 clearance, we would like to hear from you.