Job Description

How You Will Make An Impact

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Own and support customer cloud environments, troubleshooting issues and delivering solutions that keep critical systems online.

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Day to day you will:

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- Address and resolve incidents and service requests
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- Manage and develop relationships with customers, stakeholders and third parties/vendors.
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- Manage and monitor all systems ensuring the highest levels of availability
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- Take ownership of support request and releases
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- Ensure customers continue to follow the standard process
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- Create monthly customer status reporting on the monthly service agreements
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- Provision and configure cloud-based resources to manage customer environments
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- Be proactive in customer environments, applying skills and technical brilliance
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- Apply DevOps processes & methodologies as required
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Skills & Qualifications

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- Tertiary qualification in Computer Science or a related discipline desirable
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- Microsoft Azure and/or M365 certifications advantageous
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- At least 1 years' experience in IT engineering / operations or similar field
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- Knowledge in one or more of the following technologies is ideal
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- Azure AD & Identity Governance
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- Azure DevOps or DevSecOps
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- Azure Security Services
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- Terraform
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- Able to work autonomously and use initiative to achieve desired outcomes
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- Able to explore recent challenges,



and know when guidance from someone with more domain
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- experience is required
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Please note that due to the nature of this role, it is a mandatory requirement that all applicants areAustralian citizens with the ability to hold anAustralian Security Clearance.

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Great advantages for great people

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A salary package that recognises your experience plus a range of advantages (just some of which are listed below – ask us for a benefits brochure).

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- Flexible working in a hybrid arrangement (a blend of office and WFH) with modern and comfortable workplaces that accommodate different working styles
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- All the usual leave entitlements plus additional paid leave options
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- Health & Wellbeing program including access to our employee assistance service
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- Discounts on health insurance and gym membership plus savings on everyday groceries, electronics, technology, fuel, travel and more
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- Personalised development planning, access to training and membership to industry organisations
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Be yourself.

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We embrace diverse perspectives, experiences, and backgrounds. Please let us know if you require support or adjustments to assist with your recruitment experience.

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We take security seriously

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We require all employees to complete background checks (including police and global sanction list checks) annually.

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📌 Microsoft Cloud Engineer (New South Wales)
🏢 CyberCX
📍 New South Wales