Job Description

MCJ Appointments is seeking an organised and customer-focused ICT Support Officer to provide administrative and operational support within the Information and Communications Technology unit of a large local government organisation.

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This part-time position is ideal for an experienced administrator who enjoys working in a technology environment. You will support purchasing, financial administration, records management, ICT assets and internal customer enquiries.

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Key Responsibilities

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- Raise purchase requisitions and orders and reconcile supplier invoices.
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- Assist with ICT budget preparation and expenditure monitoring.
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- Prepare reports, presentations, correspondence, briefing notes and meeting minutes.
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- Register and maintain ICT documentation using Council's records management systems.
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- Create and maintain spreadsheets, databases and administrative records.
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- Assist the service desk and wider ICT team with telephone and walk-in enquiries.
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- Support the procurement and contract management of ICT products and services.
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- Assist with hardware and software asset maintenance and management.
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- Coordinate information and document ICT procedures and risk controls.
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- Review administrative processes and user trends to identify improvements.
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- Provide responsive and professional customer service to internal stakeholders.
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MCJ Appointments is seeking an organised and customer-focused ICT Support Officer to provide administrative and operational support within the Information and Communications Technology unit of a large local government organisation.

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This part-time position is ideal for an experienced administrator who enjoys working in a technology environment.



You will support purchasing, financial administration, records management, ICT assets and internal customer enquiries.

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Key Responsibilities

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- Raise purchase requisitions and orders and reconcile supplier invoices.
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- Assist with ICT budget preparation and expenditure monitoring.
n
- Prepare reports, presentations, correspondence, briefing notes and meeting minutes.
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- Register and maintain ICT documentation using Council's records management systems.
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- Create and maintain spreadsheets, databases and administrative records.
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- Assist the service desk and wider ICT team with telephone and walk-in enquiries.
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- Support the procurement and contract management of ICT products and services.
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- Assist with hardware and software asset maintenance and management.
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- Coordinate information and document ICT procedures and risk controls.
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- Review administrative processes and user trends to identify improvements.
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- Provide responsive and professional customer service to internal stakeholders.
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About You

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To succeed in this position, you will have:

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- A qualification in Business Administration or equivalent relevant experience.
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- Extensive office administration or ICT coordination experience.
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- Competency using Windows, Microsoft 365, Microsoft Cloud and email systems.
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- Strong written and verbal communication skills.




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- Excellent planning, prioritisation and organisational ability.
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- Strong customer service and complaint-handling skills.
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- Positive analytical and problem-solving capabilities.
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- The ability to work effectively within a collaborative, cross-functional team.
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- Strong stakeholder engagement and relationship-building skills.
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- A current C Class driver's licence.
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Highly Desirable

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- Previous public-sector or local government experience.
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- Experience working within an ICT or technology environment.
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- Exposure to ICT procurement, contracts, budgets or asset management.
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- Experience with electronic document and records management systems.
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- ITIL certification.
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At MCJ Appoitments, we value our team members highly. In addition to the benefits of your new employer, we offer you:

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- A fortnightly pay cycle giving you access to your wages sooner rather than later
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- A free Workplace Wellbeing Program which will provide you and your family with access to professional support services
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- Dedicated consultants to give you all‐around support
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- Be recognised as part of the team, and not just a number
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At MCJ Appointments we strive to create a place where everyone belongs, is valued, and has equal opportunity.

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We encourage applications from people of all ages, nationalities, abilities, and cultures – including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community, and people living with a disability.

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Additional information

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- Local Council
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- $49.79 per hour + Super
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- 6 month contract with possible extension
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