Job Description

Professional Career Transition into Liability Loss Adjusting

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You may have never considered becoming a Loss Adjuster.

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But the professional skills you already have may be exactly what we are looking for.

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LKA Group is seeking experienced professionals who have built strong investigative, technical, legal, insurance, construction or analytical skills and are interested in developing a new career in liability loss adjusting.

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This is not a graduate or entry-level position.

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We are looking for people who already bring substantial professional capability. We will teach the specialist liability loss-adjusting component.

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Your current career might be in:

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- Commercial, property, strata or construction loss adjusting
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- Insurance claims or technical claims
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- Insurance building assessment
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- Building consultancy
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- Plumbing
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- Building or construction
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- Construction management
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- Engineering
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- Building surveying or inspection
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- Quantity surveying
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- Estimating
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- Insurance or fraud investigation
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- Private investigation
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- Insurance litigation
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- Construction law
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- Liability or personal injury law
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- Claims advocacy
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- Restoration or property damage
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- Another technical or professional field with genuinely transferable skills
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Your exact job title is less important than what you can already do.

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The skills we value

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We are interested in people who can demonstrate:

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- strong professional judgement and practical common sense;
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- investigation and questioning skills, with a natural willingness to keep digging when something does not add up;
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- ability to assess evidence, identify what is missing and work out what needs to be obtained next;
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- clear, concise written communication;
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- confidence dealing with different people, difficult conversations and competing versions of events;
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- analytical thinking and problem-solving ability;
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- ability to understand technical information;
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- sound commercial judgement and the confidence to make decisions;
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- professionalism,



objectivity and independence;
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- initiative, organisation and the ability to take ownership of their own work; and
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- curiosity, persistence and a genuine willingness to learn a new specialist discipline.
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What does a liability loss adjuster actually do?

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You will learn to investigate claims involving property damage, personal injury, defective work, trades, construction and other liability matters.

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That includes:

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- establishing what actually happened;
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- interviewing insureds, claimants and witnesses;
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- gathering and testing evidence;
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- attending sites;
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- reviewing contracts, photographs, reports and quotations;
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- understanding negligence, causation and liability;
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- assessing technical and expert evidence;
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- identifying other responsible parties;
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- preparing reports and recommendations for insurers;
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- negotiating outcomes; and
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- managing claims from instruction through to resolution.
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What could a typical week look like?

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No two weeks look quite the same. You might attend a site and speak with an insured one day, interview witnesses the next, review photographs, contracts or expert evidence later in the week, and then bring everything together into a clear recommendation for an insurer client.

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We will teach the specialist part

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LKA is developing a practical internal Liability Training Program specifically to develop people into competent liability adjusters.

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Training will include:

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- structured learning;
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- progressive simulated claims;
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- evidence and expert analysis;
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- supervised real-file experience; and
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- progressively greater responsibility as competence is demonstrated.
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You will not simply complete a course and be handed a caseload.

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The pathway is progressive. You will begin with structured training and supervised investigations, then move into your own liability files and increasingly complex matters as your capability develops.

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Why consider LKA?

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LKA is an established specialist loss adjusting and investigation practice with a strong technical focus. We want this to be a genuine long-term career pathway, not simply a short course followed by a caseload.

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- structured internal liability training and supervised development;
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- direct access to experienced adjusters and senior technical support;
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- exposure to a broad mix of liability, construction, personal injury and technical claims;
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- direct involvement with insurer clients as your capability develops;
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- genuine flexibility in how and where you work, where appropriate; and
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- a pathway toward independent file handling, specialist work and more senior adjusting roles.
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Who this prospect is for

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This chance may suit someone who has reached a point in their existing profession where they want:

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- a new intellectual challenge;
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- less physical work;
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- greater use of their existing technical or investigative knowledge;
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- a professional career with variety;
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- exposure to insurance, law, investigation and technical problem-solving; or
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- a career where experience from another profession is genuinely valuable.
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We are not looking for someone with no professional foundation simply because they are willing to learn.

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We are looking for experienced people whose existing skills can be developed into excellent liability loss-adjusting capability.

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Competitive remuneration will reflect your existing professional experience and transferable expertise.

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📌 Professional Career Transition into Liability Loss Adjusting (Victoria)
🏢 LKA Group
📍 Victoria