Job Description

Join One of the Bellarine Peninsula's Leading Hospitality Venues

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Portarlington Golf Club is seeking an experienced and motivated Gaming Supervisor to lead our gaming operations and support our hospitality team.

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This is an excellent opportunity for an experienced gaming professional who enjoys leading a team, building strong relationships with members and guests, and ensuring the highest standards of customer service, compliance and venue presentation.

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Located on the picturesque Bellarine Peninsula, Portarlington Golf Club is a thriving community club featuring golf, bars, bistro dining, functions, gaming, TAB and Keno. As one of the region's premier hospitality destinations, we pride ourselves on providing a welcoming environment for members, guests and visitors.

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About the role

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As Gaming Supervisor, you will play a key role in the day-to-day operation of our gaming room, ensuring exceptional customer service, regulatory compliance and a positive team culture.

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Key responsibilities

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- Supervising gaming operations and gaming floor activities
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- Leading by example to deliver outstanding customer service
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- Ensuring compliance with Responsible Gambling requirements and venue policies
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- Cash handling, payouts and reconciliations
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- Supervising and supporting bar and lounge operations to ensure exceptional customer service standards across the venue.
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- Supervising TAB and Keno operations




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- Supporting, coaching and mentoring gaming attendants
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- Monitoring gaming room presentation, cleanliness and functionality
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- Building solid relationships with members and regular patrons
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- Responding appropriately to customer concerns and service issues
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About you

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- Previous experience in a Victorian gaming venue
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- Demonstrated experience supervising or leading hospitality staff
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- Current RSA and RSG certification
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- Strong knowledge of Victorian gaming regulations and responsible gambling requirements
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- Experience with gaming payouts, cash handling and reconciliations
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- Experience with TAB and Keno operations
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- Strong communication and interpersonal skills
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- Excellent organisational skills and attention to detail
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- A professional and approachable leadership style
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- Availability to work evenings, weekends and public holidays
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Benefits

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- Part-time or full-time employment for the right candidate
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- Competitive remuneration based on experience
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- A leadership role within an established hospitality venue
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- Ongoing training and professional development
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- Supportive management and team environment
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- The opportunity to make a genuine impact within a respected community club
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- A beautiful coastal workplace on the Bellarine Peninsula
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📌 Gaming Supervisor (Portarlington)
🏢 Portarlington Golf Club
📍 Portarlington